Service Coordinator - Tewksbury, United States - Excel Mechanical

Description

Company Description:

Excel Mechanical is a premier, licensed, full-service provider of heating, cooling, and plumbing solutions for homes and commercial property. We provide expertise and offer client-specific solutions that promote high efficiency systems for heating and cooling comfort. We are experts in unique projects and every project is unique. We have a strong culture of responsiveness, excellence, expertise, and great work.

We believe in our team and fully support and invest in talented team members and their growth and success within the company.

Opportunity:

We are looking for a dynamic individual to fill an Office Coordinator role. This opportunity involves client management, onboarding, some HR duties, and support for office operations.

In this role, you will interact daily with our individual and business clients regarding their ongoing projects, answering questions, tracking workflow, reconciling accounts, and managing the AP/AR internally.

Responsibilities:

• Answer phones
• Scheduling and coordinating service calls
• Tracking the technician's GPS and being proactive on customer follow up
• Create and manage customer invoices, change orders, and payments

Create and send Purchase Orders for materials

• Manage executive appointments and travel schedule, as needed
• Receive, input, and organize documents
• Manage spreadsheets in Excel, as needed

Preferred Requirements:

• Organized, detailoriented, and taskoriented
• Experience with scheduling software, accounting and AR/AP preferred
• 1+ years of relevant experience preferred
• Attention to detail, punctuality, and reliability
• Proactive communication and work ethic
• Great attitude, eager to learn, and ability to solve problems

Compensation and Benefits

• Compensation range of $50,000$65,000 annually, depending on experience
• Bonus opportunities based on performance
• 2 weeks Paid Time Off that grows upon tenure at the company
• Up to 6 days of paid Personal/Sick time annually
• 9 standard paid holidays annually
• Health, Vision, and Dental Insurance sponsorship

Pay:
$55, $67,000.00 per year


Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Administrative: 1 year (preferred)

Work Location:
In person