Cca (M/w/d) Inbound translates to "Customer Care Agent (Male/female/diverse) Inbound" in English - Burr Oak, IA, United States - Sapphire Technologies
Description
Our client in the service industry is looking for two customer service representatives / call center agents (m/f/d) in full-time and part-time for our location in Burr Oak, IA.
Your responsibilities:
- Receiving and processing calls in customer service and secretarial services in German and English
- Responding to initial inquiries for our clients or forwarding calls
- Scheduling appointments or providing information
- Documenting calls in the ERP system
Our expectations:
- Enjoyment of talking on the phone and interacting with customers
- Preferably a commercial education
- Work experience in customer service/service center/call center
- Very good German language skills, both written and spoken, and good oral English skills
What to expect:
- A longterm and secure job with excellent personal development opportunities
- A modern workplace in Berlin Lichtenberg, with the possibility of teleworking after the training period
- A fixed monthly salary with payment at the end of the month
- Competent contact persons and personal applicant support
Jobactive GmbH
Löwenberger Str. 5
10315 Berlin - Lichtenberg
Mobile:
We provide our renowned clients with our employees in case of personnel shortages and seasonal work peaks, or we place them in direct employment relationships.
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