Pc Specialist - Mauston, United States - Mile Bluff Medical Center

Mile Bluff Medical Center
Mile Bluff Medical Center
Verified Company
Mauston, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

General Information:


Job title:
PC Specialist


Schedules Available:
Full-time, 80 hours per pay period; Monday - Friday


Weekend rotation:
No weekends


Holiday rotation:
Paid Time Off


Position Summary:


Position Responsibilities:


  • Oversee the daily performance of computer systems.
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Enter commands and observe system functioning to verify correct operations and detect errors.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Record information in help ticket so it can be used for problem solving in the future.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Refer major hardware or software problems or defective products to vendors or technicians for service.
  • Develop training materials and procedures, or train users in the proper use of hardware or software.
  • Confer with staff, users, and management to establish requirements for new systems or modifications.
  • Provide quotes for new systems or modifications. Evaluate needs of new systems and access compatibility with our network.
  • Monitor Network closets for port availability. Troubleshoot network connectivity issues.
  • Order equipment and maintain par levels.
  • Communicate with telecommunication vendors to resolve issues with service.
  • Answer Help Desk calls.
  • Cover Help Desk duties with staff is on vacation or ill.
  • Perform other duties as requested.

Position Requirements:


  • High school diploma or equivalent preferred.
  • Networking experience preferred.
  • 3+ years of related work experience preferred.
  • Exceptional accuracy and attention to detail required.

Knowledge, Skills, & Abilities

  • Excellent analytical, problemsolving, and teamwork skills.
  • Selfstarter with excellent interpersonal communication and problemsolving skills.
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