- Summary - Purpose of Position The Technical Systems Analyst is responsible for translating complex technical concepts into clear, concise documentation and possess a strong background in reverse engineering methodologies. The role will involve working with IT team members and business partners to understand and document business systems processes as well as to coordinate IT projects for connected vehicle (telematics) systems. This role will have strong skills in work-plan development and progress tracking, who will prepare and present updates regularly to relevant management channels, ensuring that our goals of transparency and communication are achieved. This position is part of a team that provides services supporting technologies in the US, Canada, and Japan with future market plans. This position supports Subaru's objective to bring exceptional digital experiences to our customers
- Primary Responsibilities
- Reverse engineer existing codebases to gain a comprehensive understanding of functionality, architecture, and implementation details.
- Collaborate closely with software engineers and developers to extract relevant information and insights from code repositories.
- Translate technical specifications, code snippets, and system behavior into comprehensive documentation tailored to various audiences, including developers, testers, and stakeholders.
- Create and maintain detailed technical guides, API documentation, and user manuals for internal and external use.
- Work closely with cross-functional teams to ensure documentation aligns with project goals, timelines, and quality standards.
- Continuously update and improve documentation based on feedback, code changes, and evolving project requirements.
- Proofread and Edit: Review and refine internal and external communication, including print and web content, to enhance clarity and accuracy.
- Identify Areas for Improvement: Continuously assess business processes and systems. Propose enhancements to increase efficiency and productivity.
- Stay current with industry trends, best practices, and emerging technologies related to reverse engineering and technical writing.
- Required Skill Requirements
- 4 to 6 years' experience
- Analytical Skills: Proven experience in reverse engineering code and deciphering complex software architectures.
- Software Development: Ability to read and comprehend the following:
- Java versions 8, 11, 17
- No SQL databases
- RDBMS Oracle, PostgreSQL
- Experience with streams and multithreading
- Linux, Unix experience and Shell Scripts
- Spring Framework, Spring Core, Spring Security, Spring Batch
- Source control software Git, SVN
- Maven, Gradle
- PL/SQL or Postgres functions
- JavaScript, TypeScript
- jsp, jstl, custom tag libs
- Tools:
- Proficient with Eclipse, NetBeans, or Intellj, Putty, and Secure SFTP
- Competency in Microsoft applications including Word, Excel, Outlook, PowerPoint, and SharePoint.
- Experience in SharePoint, JIRA, and Confluence
- Problem-Solving: Analyzing situations and finding creative solutions. Ability to identify issues, propose solutions, and optimize systems.
- Research Skills: Gathering information from subject matter experts and existing code.
- Writing Skills: Creating documentation that can convey technical concepts clearly, accurate, and
- Editing and Proofreading: Ensuring quality and consistency.
- Attention to Detail: Ensuring accuracy in technical documentation.
- Knowledge Acquisition: Able to gather and document current and future processes, systems, and needs.
- Research Abilities: Staying informed about industry advancements and emerging technologies.
- Communication Skills:
- Clarity: Coherent and concise verbal and written communication to collaborate with stakeholders and convey technical information using non-technical language.
- Purpose: Understanding the purpose of communication and addressing end-users' needs.
- Openness: Positive tone, avoiding patronizing language.
- Confidence: Trustworthy content delivery.
- Soft Skills:
- Professionalism: Demonstrating workplace etiquette, being respectful to coworkers, and maintaining a positive attitude.
- Adaptability: The ability to adjust to changing circumstances and learn new skills.
- Teamwork: Working harmoniously with others to achieve common goals.
- Time Management: Efficiently organizing tasks and meeting deadlines.
- Empathy: Understanding and considering others' perspectives.
- Organizing Skills: Organizing content effectively.
- Proactive Self-Starter:
- Initiative: Take the lead. Identify and address issues early without waiting for problems to escalate.
- Resource Preparation: Anticipate upcoming work and prepare in advance to ensure smoother execution.
- Problem Prevention: Actively seek ways to prevent challenges; thinking ahead and take preventive measures.
- Efficiency Focus: Consider what can be done to improve processes and outcomes.
- Early Task Completion: Completing tasks ahead of deadlines whenever possible.
- Setting Personal Deadlines: Proactively set objectives and strive to achieve them; not awaiting direction.
- Independently Identifying Solutions: Analyze situations and find solutions on their own.
- Motivation: Act without requiring additional prompting.
- Resilience: Adapt to changes, overcome difficulties, and revise processes to improve efficiency.
- Nice to Have Additional Skills
- Experience with Service Now
- Work Environment
- Hybrid work environment - on-site with remote work two days per week
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