Human Services Aide - Los Angeles County, CA, United States - Los Angeles County Department of Human Resources

Los Angeles County Department of Human Resources
Los Angeles County Department of Human Resources
Verified Company
Los Angeles County, CA, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

FILING DATE:
Tuesday, May 21, 2024, from 8:00 a.m. (PT) until 5:00 p.m. (PT)** - ONLINE FILING ONLY


EXAM NUMBER:


  • T8995Q

TYPE OF RECRUITMENT:


OPEN COMPETITIVE JOB OPPORTUNITY
ENDORSEMENT OF COUNTY QUALIFICATIONS:
NO OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED.


WITHHOLD:


DEFINITION:


  • Provides a variety of specialized program, service, and client related assistance and support to professional staff responsible for the delivery of human services programs.

CLASSIFICATION STANDARDS:


Essential Job Functions:


Collects information related to casework by requesting pertinent, sensitive information (e.g., medical records, birth certificates, employment history, school records, police reports, case history, Department of Motor Vehicle records) from a variety of sources (e.g., health facilities, employers, various government agencies, schools, various databases, resource family); providing information for supportive services for clients (e.g., housing, shelters, parenting classes) to support professional staff (e.g., Children's Social Workers, Supervising Children's Social Worker, Dependency Investigators, Children's Services Administrator); gathering needed information from clients under the supervision of professional staff; or observing the physical state of clients and their environment during on-site visitations in order to facilitate the delivery of human services programs by professional staff to clients, to ensure client's documents are adequately recorded, and their needs are met in accordance with departmental policies, procedures, and regulations.


Provides a variety of information (e.g., provisions of human services programs, departmental policies and procedures, pertinent case and client information, Court reports) to a variety of individuals (e.g., clients, individuals or agencies associated with the case, supervisors, coworkers, law enforcement officials, resource family, school officials, court officials) by orally conveying information clearly and concisely or providing written information (e.g., instructions and pamphlets in their primary language) to ensure that the clients and other relevant parties are properly informed about their case and that any information provided or received is understood, complete, accurate, and in accordance with departmental policies, procedures, and regulations.


Enters and retrieves data by utilizing computer software (e.g., CWS/CMS, intranet); recording client interactions; reviewing appropriate documents (e.g., reports, personal identifications, birth certificates, contact information); following State and departmental policies and procedures in order to comply with legal and departmental requirements.


Monitors children and families by coordinating client meetings under structured circumstances both in and outside of the office (e.g., court ordered visitations); following departmental policies and procedures to ensure child safety; supervising the safety and wellness of minors and non-minor dependents (e.g., watching them play, providing food, engaging them in activities); defusing high-stress situations; coaching (e.g., how to change a diaper, play, engage) and redirecting (e.g., change of topic) during the visitation; terminating visits when necessary in order to ensure that family interactions are positive and productive.


Transports clients to various locations and events (e.g., school, court, medical appointments, visitation sites, drug testing sites, out of State events, placements, replacements, teen club, toy drive, special events) by assisting in coordinating client transportation; contacting pertinent parties, organizing information, and scheduling meeting times and location; driving a personal or County vehicle or accompanying clients on a plane in order to follow the clients' assessment plan as directed by professional staff.


Testifies in court by preparing client contact information and attending the court hearing in order to orally communicate information to others or address concerns raised by relevant parties related to client interactions and observations.


Serves notices to appear in Court to clients by delivering the notice in person (e.g., in the client's home, work, prison, treatment facility); and documenting interactions in order to ensure court compliance and acknowledge the notice of receipt.


Requirements:


SELECTION REQUIREMENTS:


OPTION I:

Sixty (60) semester units or ninety (90) quarter units from an accredited college or university,
fifteen (15) semester units or twenty-three (23) quarter units of which must be in a human services related field.


OPTION II:
Fifteen (15) semester units or twenty-three (23) quarter units of college course work in a human services related field -
AND:

  • One year paid social servicesexperience which includes interviewing clients to assess human services needs, assisting clients in obtaining services, or explaini
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