Jobs
>
Fairfield

    Member Service Center Representative - Fairfield, United States - PSFCU

    PSFCU
    PSFCU Fairfield, United States

    3 weeks ago

    Default job background
    Description

    Polish & Slavic Federal Credit Union is committed to supporting our employees' overall wellbeing by providing valuable benefits. The credit union proudly offers a competitive benefits package, that includes: Medical, Vision and Dental Insurance, Retirement Plans, Life Insurance Plans, Tuition Reimbursement and Pet Insurance, among other benefits. We also have a generous Paid Time Off policy including Vacation, Personal and Sick Time, as well as, a Birthday Day off.

    Core Responsibilities:

    1. Represent the Credit Union to the members in a courteous and professional manner and provide prompt, efficient and accurate service in processing of transactions;
    2. Provide by telephone, general and specific service-related information concerning Credit Union products, services or policies;
    3. Respond to members' requests, problems and complaints, and/or direct the member to the proper person for specific information and assistance;
    4. Cross-sell and/or promote PSFCU products and services to PSFCU members and prospective members.
    5. Assist members in balancing their accounts
    6. Research account discrepancies;
    7. Provide member service in Online Banking setup up.
    8. Process stop payment requests for share drafts and revocation of authorization for ACH debits;
    9. Accept member requests for draft copies, copies of statements and account history, and copies of tax forms;
    10. Maintain comprehensive and in-depth knowledge of the Credit Union's line of products and services to ensure effective cross selling;
    11. Provide member services to ATM, VISA and Debit Card holders;
    12. Open/create and close ATM and Debit Card accounts;
    13. Facilitate Visa Card, Debit Card and ATM Card activation;
    14. Process payments for Visa Credit Cards and Loans;
    15. Order and reorder checkbooks from Harland Clarke;
    16. Open new memberships and share draft accounts over the phone
    17. Provide members with information regarding consumer loans, real estate loans, business loans, and VISA cards.
    18. Accept Credit Card applications and Vehicle Loan applications
    19. Perform name and address verification for merchants in regards to Visa and Debit cards;
    20. Provide service/information resource for co-workers;
    21. Effectively offer Credit Union products and services through the practice of established sales and service techniques;
    22. Temporarily increase credit limit on Credit Cards up to the maximum amount specified for this position;
    23. Perform any other duties or responsibilities, as required or assigned.
    Requirement:
    • High school diploma;
    • 1 - 3 years financial institution experience;
    • 1 year experience in a call center or as a customer service representative;
    • Basic computer skills and knowledge of computer software programs;
    • Ability to cross sell products;
    • Fluency in spoken and written Polish;
    • Zero to one year of work experience, preferred, but not required in a financial institution;
    AN EQUAL OPPORTUNITY EMPLOYER
  • St. Joseph's Health

    Call Center Representative

    3 days ago

    St. Joseph's Health Paterson, United States Regular Full time

    Overview · St. Joseph's Healthcare System is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization's outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one ...

  • St. Joseph's Healthcare System

    Call Center Representative

    2 weeks ago

    St. Joseph's Healthcare System Paterson, United States

    Overview: · St. Josephs Healthcare System is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organizations outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of ...

  • PeopleShare

    Call Center Representative

    1 week ago

    PeopleShare Newark, United States Temporary

    Are you seeking a long-term career opportunity in customer service with room to grow? Forget everything you know about call centers This HVAC company located in Newark, DE has an amazing culture and a commitment to a team atmosphere and rewards their Call Center Agents for their ...

  • NYC Health + Hospitals

    Contact Center Representative

    4 weeks ago

    NYC Health + Hospitals New York, United States

    About NYC Health + Hospitals: · Empower Every New Yorker — Without Exception — to Live the Healthiest Life Possible · NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more t ...

  • Stratford Solutions Inc.

    Call Center Representative

    2 weeks ago

    Stratford Solutions Inc. New York, United States

    Job Description · Job DescriptionCall Center Representative · Available Shift 3:00 PM to 11:00 PM Saturday and Sunday are MANDATORY · Job Description: Non-emergency services, respond to phone inquiries from the public; provide customer service and information to callers; attendin ...

  • Elle Seller

    Call Center Representative

    2 weeks ago

    Elle Seller New York, United States

    Elle Seller we are seeking a highly motivated and customer-oriented Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing excellent customer service and support to our clients. You will handle a high volume of incoming ...

  • Elle Seller

    Call Center Representative

    4 weeks ago

    Elle Seller New York, United States

    Elle Seller we are seeking a highly motivated and customer-oriented Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing excellent customer service and support to our clients. You will handle a high volume of incoming ...

  • Stratford Solutions Inc.

    Call Center Representative

    2 weeks ago

    Stratford Solutions Inc. New York, United States

    Job Description · Job DescriptionJob Titile: Call Center Representative (08:00 AM to 04:00 PM) Shift · Job Types: 12 Month Contract · Pay: $20.00 per hour · Schedule: 8 hour shifts, 5 days a week WITH Saturday and Sunday MANDATORY · Call Center Representative (08:00 AM to 04:00 P ...

  • Stratford Solutions Inc.

    Call Center Representative

    2 weeks ago

    Stratford Solutions Inc. New York, United States

    Job Description · Job DescriptionJob Titile: Call Center Representative (03:00 PM to 11:00 PM) Shift · Job Types: 12 Month Contract · Pay: $20.00 per hour · Schedule: 8 hour shifts, 5 days a week WITH Saturday and Sunday MANDATORY · Call Center Representative (03:00 PM to 11:00 P ...

  • NYC SCHOOL BUS UMBRELLA SERVICES

    Call Center Representative

    3 weeks ago

    NYC SCHOOL BUS UMBRELLA SERVICES Staten Island, United States

    Job Details · Level · Entry · Job Location · Staten Island, Richmond - Staten Island, NY · Position Type · Full Time · Education Level · High School/GED · Salary Range · $ $19.00 Hourly · Travel Percentage · Negligible · Job Shift · Day · Job Category · Customer Service · Descrip ...

  • St. Joseph's Healthcare System

    Call Center Representative

    1 week ago

    St. Joseph's Healthcare System Paterson, United States

    Responsible to answer incoming calls for entire department, directing, and screening the call in a professional and customer service manner. Takes appropriate message to include paging the physician if required. Typically performs related clerical du Call Center, Representative, ...

  • This Is Voice

    Call Center Representative

    1 week ago

    This Is Voice Holland, United States

    Job Description · Job DescriptionDescriptionExciting Opportunity: Join Our Team as a Call Center Representativet · Position: Call Center Representative · Company: This Is Voice · Location: Holland, OH · Salary: $37,890 to $43,560 per month · Schedule: 8 hours per day, Monday to F ...

  • Hackensack Meridian Health

    Contact Center Representative

    2 weeks ago

    Hackensack Meridian Health Edison, United States

    Our team members are the heart of what makes us better. · At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitiv ...

  • Maternal Fetal Medicine Associates

    Call Center Representative

    2 weeks ago

    Maternal Fetal Medicine Associates New York, United States

    About the Organization · Maternal Fetal Medicine Associates, and its affiliate, Carnegie Imaging for Women is a prestigious growing medical practice located on the Upper East Side. · From pre-conception counseling through delivery and recovery; from leading edge diagnostic ultra ...

  • Hackensack Meridian Health

    Contact Center Representative

    2 weeks ago

    Hackensack Meridian Health Edison, United States

    **Overview** · Our team members are the heart of what makes us better. · At Hackensack Meridian _Health_ we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. ...

  • Planet Honda

    Call Center Representative

    2 weeks ago

    Planet Honda Union, United States

    Job Description · Job DescriptionThe area's large dealership is in search of Business Development Center (BDC) candidates. Our successful BDC utilizes innovative phone and internet strategies to drive customers to our store. A background in customer service or telemarketing is de ...

  • Cogent Infotech Corporation

    Call Center Representative

    1 week ago

    Cogent Infotech Corporation New York, United States

    Job Description · Job DescriptionJob title: Call Center Representative / Customer Service · Location: Long Island City, New York, NY USA 11101 · Duration: 6+ months · Job Summary/ Essential Job Functions: · Must have previous customer service and call center experience. Requires ...

  • Medix

    Call Center Representative

    1 week ago

    Medix Great Neck, United States

    Job Description · Job DescriptionAre you looking to grow experience in the healthcare field? We are hiring for Call Center Representatives to join our team in the Great Neck, NY area. We are seeking candidates who are a team player, organized, and someone who is both reliable and ...

  • Contemporary Staffing Solutions

    Call Center Representative

    3 days ago

    Contemporary Staffing Solutions Atlantic City, United States

    Job Description · Job DescriptionContemporary Staffing Solutions is seeking a dedicated and professional Customer Service Representative to join our client in Atlantic City, NJ This role involves interacting with customers to address and resolve inquiries, processing transactions ...

  • Housing Works

    Call Center Representative

    2 weeks ago

    Housing Works New York, United States

    · Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources. ...