Coordinator, Basic Needs - Houston, United States - University of Houston-Downtown

University of Houston-Downtown
University of Houston-Downtown
Verified Company
Houston, United States

1 month ago

Mark Lane

Posted by:

Mark Lane

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Description

This position is 100% on campus

Salary Range:
$43,001/year or higher, commensurate with experience and/or education


JOB SUMMARY
The Coordinator of Basic Needs provides administrative, programmatic, and technical oversight in support of the student basic needs center/program.

The Coordinator coordinates services, functions, and activities related to basic needs; provides case management and specialized information related to basic needs to students, staff, faculty, and others; and coordinates with campus and community organizations to obtain resources for students to promote student success, retention, and completion.


DUTIES

  • Coordinates and assists with evaluating the basic needs services and functions including but not limited to the UHD Food Market, Gator Emergency Fund, technology assistance program, and forthcoming programs (e.g., clothing closet, housing assistance, childcare assistance, etc.)
  • Facilitates care interventions for students who identify having an unfulfilled basic need; assists with managing a care intervention referral tracking and notes system
  • Develops and coordinates programming for students that promotes holistic wellbeing
  • Connect students to campus services, programs, resources, and other institutional opportunities to aid in the retention and success of all students
  • Outreachs and connect students to community (federal, state, local) programs, services, and resources
  • Collaborates with faculty and staff to address and respond to student concerns and needs
  • Assists with conducting program evaluation(s) and student satisfaction surveys for the department's continuous improvement plans and reports

MARGINAL DUTIES

  • Performs all other duties as assigned
  • Serves on university and other committees as assigned

SUPERVISORY RESPONSIBILITIES

Direct Reports:


  • Supervise student workers

Delegation of Work:


  • Regularly assigns work to subordinate(s)

Supervision Given:


  • Sets clear goals and expectations; provides mentorship and guidance

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge:


  • Knowledge of trends, issues, and accepted practices relevant to the position

Skills:


  • Excellent diplomacy, interpersonal, and customer service skills
  • Strong planning & organizational skills with attention to detail

Abilities:


  • Ability to support and lead subordinates, deliver excellent written/oral communication, work through processes, prioritize responsibilities, synthesize detailed/complex information, and provide clear recommendations

WORK LOCATION AND PHYSICAL DEMANDS

Primary Work Location:


  • Works in an office environment

Physical Demands:


  • The individual has discretion in relation to walking, standing, etc., and has mínimal exposure to physical risks
EEO/AA


Qualifications

Required Education:


  • Bachelor's degree

Required Experience:


  • Minimum of one (1) year of related job experience.

License/Certification:


  • N/A

PREFERRED QUALIFICATIONS

  • Bachelor's degree
in Social Work, Psychology, Sociology, or related

  • Experience with case management
  • Experience working in higher education
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