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    Digital Direct Banking Operations Support - Sandy, United States - Russell Tobin & Associates

    Russell Tobin & Associates
    Russell Tobin & Associates Sandy, United States

    3 weeks ago

    Default job background
    Accounting / Finance
    Description




    What are we looking for in our Digital Direct Banking Operations Support?


    Our client - a Fortune 100 investment firm in Sandy, UT - is looking for Operations Support with a strong interest in investment banking company to interview and start immediately.

    Job Title: Operations Support (12 months assignment with possibility to conversion/extension)

    Location: Hybrid

    Pay Range: $18.00/hour - $20.00 /hour

    Interview Process: Two rounds.

    Job Description:

    BACHELOR'S DEGREE REQUIRED

    This position is within Private Banking Operations with direct support to Digital Direct Banking Operations primarily consisting of debit card processing, dispute and Reg E processing, check processing, and daily fed settlement processing. The role will include processes that support both MSPBNA bank accounts and the retail brokerage business, interacting with key outsource and third-party providers. The analyst will need expertise with dealing with client escalations for sweeps and cash settlements, domestic & international wires, and check clearing, ACH, debit card and check disbursements. This role requires high attention to detail and working under strict deadlines to support the various products.

    Responsibilities:

    • Debit card processing.
    • Reg E disputes.
    • Maintaining established service levels.
    • Communicating to internal business partners and service groups.
    • Funds Transfer settlement with Federal Reserve for various money movement products.
    • Maintaining established service levels.
    • Meeting targeted productivity thresholds and benchmarks.
    • Providing metrics to Management.
    • Working on departmental projects and initiatives.
    • Data Management.
    • Data Entry.

    #CB

    #LI-AG1

    Rate/Salary: $ $20.00

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