Patient Registration Representative- Patient Access - Wyoming, United States - University of Michigan Health-West

University of Michigan Health-West

Verified Company

Wyoming, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Patient Registration Representative

Patient Access* 40hrs/wk

Requisition #:
req8043

Shift:
Days

FTE status: 1

On-call: Yes

Weekends:
Yes

General Summary:

Under the direction of the Manager - Patient Access, the Patient Registration Representative is responsible for obtaining demographic and insurance information from patients and/or their representatives to ensure prompt financial reimbursement.

Requirements:

High School diploma, GED, or equivalent.
College education of 12 years, preferred.
Previous experience in registration, billing, and/or administrative role in a hospital or medical office preferred.
Previous experience utilizing medical terminology preferred.
ICD10 and/or CPT4 coding, preferred.
Certified Healthcare Associate Certification (CHAA), preferred.

Essential Functions and Responsibilities:

Welcome and greet all patients and visitors utilizing AIDET, in person and/or over the phone.
Ensure accurate demographic and insurance information is obtained from the patient and/or their representative.
Verify patient insurance is active through Real Time Eligibility (if RTE is down must utilize insurance websites).
Complete Epic WQs daily.
Collaborate with all departments to ensure applicable protocols and processes are followed.
Schedule walkin testing for patients, when applicable.
Collect patient copays, deductibles and any outstanding balances.
Responsible for daily cash reconciliation and balancing of cash drawer.
Required to work oncall and holiday schedules.
Utilize a workstation on wheels (WOW) at the bedside to perform registration, as needed.
Performs other duties as assigned.

These may include but are not limited to:

Maintaining a current knowledge base of department processes, protocols and procedures, pursuing self-directed learning and continuing education opportunities, and participating on committees, task forces, and work groups as determined by management.