Guest Experience Manager - Vienna, United States - CAVA - Vienna VA - 418 Maple

Description

Guest Experience Manager (Hourly Manager)
At CAVA, we strive to make it easy to eat well and feel great every day. Guided by a rich Mediterranean heritage, we emphasize authenticity, curiosity, and a commitment to excellence in everything we do. Our journey is ambitious and exciting, and we're all in it together.

Join Us in Embracing These Core Values:

• Generosity First, Always: Leading with kindness is at the heart of our approach. We believe that our best efforts come from serving others.

- Constant Curiosity: We are always eager to learn, grow, and push beyond the ordinary.
- Act with Agility: Embracing change is key to our success; we are open to adapting and evolving.
- Passion for Positivity: Starting each day with enthusiasm and a positive mindset is our way of life.
- Collective Ambition: We set high goals and achieve them by working together towards a common purpose.

About the Role:

Our ideal Guest Experience Manager is diligent, enthusiastic, and adept at leading and guiding a team. Working closely with the General Manager, Guest Experience Managers play a vital role in supporting day-to-day restaurant operations. They inspire and oversee team members, ensure standards are met in both the kitchen and dining area, and create a safe, welcoming atmosphere for guests and staff.

Your Responsibilities Include:

• Leading and mentoring Team Members and Special Ops Trainers
• Ensuring a seamless guest experience throughout the establishment
• Developing Culinary Leads and maintaining food safety and quality standards
• Supervising food and beverage operations, including inventory, ordering, and budgeting
• Handling deliveries and other assigned tasks efficiently
• Flexibility to work across different areas of the restaurant for personal and team growth
• Ability to perform tasks that involve standing for extended periods and lifting up to 50 pounds
• Assisting with any additional duties as required

Physical Requirements:

• Flexibility to bend and reach overhead frequently
• Proficient in using kitchen tools and equipment with precision
• Comfortable working in varying temperature conditions, including near open flames
• Willingness to work in confined spaces and maintain constant communication with team members
• Visual acuity and awareness necessary for the job role
• Ability to sit, squat, and kneel as needed
• Alertness and commitment to working safely at all times
• Occasional work in outdoor weather conditions may be required

Benefits at CAVA: We've got you covered with a range of perks.

Here are a few benefits that CAVA team members can enjoy:

• Competitive compensation
• Comprehensive health benefits, including Dental, Vision, Telemedicine, and more, along with 401k options
• Paid time off for sickness, parental leave, and community service activities
• Complimentary CAVA Meal for every shift worked
• The chance to be part of a fast-growing brand from the ground up

- (*indicates positions eligible for specific benefits)

As an inclusive employer, CAVA welcomes applications from all backgrounds. We value diversity and do not discriminate based on race, color, gender, religion, or any other protected category defined by law. Join us in creating exceptional guest experiences and fostering a positive work environment.