- Greet guests and provide them with information about the hotel and its amenities
- Check guests in and out of the hotel
- Answer phone calls and respond to emails
- Handle guest complaints and resolve issues in a timely manner
- Maintain a clean and organized front desk area
- Assist with other duties as assigned by management
Requirements
- High school diploma or equivalent
- Previous experience as a front desk attendant or in a similar role
- Excellent communication and customer service skills
- Ability to multitask and work in a fast-paced environment
- Strong organizational skills and attention to detail
- Proficient in Microsoft Office and other computer programs
If you are a team player with a positive attitude and a passion for customer service, we encourage you to apply for this exciting opportunity. Source: Hospitality Online -
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