Customer Service Representative - Alpharetta, United States - LoadUp

LoadUp Alpharetta, United States

1 week ago

Description

COMPANY

LoadUp is a fast-growing company offering consumers a modern alternative to pickup and assembly services using a tech-enabled order management and logistics platform. We serve both individuals and businesses by matching consumers with our network of service providers for junk removal, item haul-away, reverse logistics returns, white-glove item assembly, and much more We are growing fast and are looking for talented, committed, driven individuals to join our team We have been ranked in the Inc. 5000 as one of the fastest-growing private companies in America by Inc. Magazine five years in a row and we are a certified Great Place to Work.

OUR VALUES

While each member of our team has a specific, clearly defined role, we're all connected by a strong set of values that's been developed to foster advancement and guide the decisions we make. To bring out the best in our people, we look for individuals who exhibit these core values every day.

Purpose Driven - We're here to make a positive impact on the lives of our neighbors, colleagues, customers, vendors, & the communities we serve

Innovation - We buck the status quo and change the game

Integrity - We are honest and transparent and do what we say

Collaboration - We cultivate an open environment

Customer Centric - We are here to serve our clients

Entrepreneurial Spirit - We're scrappy and constantly find new ways to succeed

SUMMARY

As a LoadUp Customer Service Representative, you will serve as the first contact point for our Loader teams and consumers. You will provide a customer-centric experience through phone calls, texts, chats, and emails. People who choose this position are effective communicators, creatively helpful, able to perform well in complex situations, enjoy problem-solving, and thrive under pressure. Our environment is fast-paced, challenging, and highly rewarding.

WHAT MAKES THIS ROLE AWESOME

Career Development- Join a highly dedicated team to grow professionally, learn, and develop your career.
Hybrid Position- A balance of working from the comfort of your home office and collaborating with team members at our headquarters three days a week.
Growth Opportunities- We promote from within whenever possible and utilize resources to ensure career growth for all employees

At LoadUp our goal is to foster an environment that celebrates the success of all team members and build a winning culture, We offer a dynamic, transparent work environment where innovative ideas thrive, and teamwork is key to providing exceptional service to our customers. If you're looking to contribute to a company that values making a positive impact while constantly seeking new paths to success, we're the perfect place for you.

QUALIFICATIONS

High school diploma or equivalent
1-2 years of call center customer service experience
Ability to work at night and on the weekends
Problem-solving ability; creative thinking
Strong organizational, communication, and time-management skills
Excellent attention to detail
Personable; positive attitude; fun to be around; collaborative spirit
Results driven
Ability to commute to the Alpharetta, GA office for monthly Team meetings

SALARY AND BONUS POTENTIAL

$40,000.00 Annual Gross Salary
$500 Monthly Performance Bonus at 100% of target

BENEFITS AND PERKS

90% Remote Work Program with 10% Hybrid at our Alpharetta, GA office
Employee Stipend Program
Medical, Dental, Vision, and Life Insurance Benefits
Flexible Spending Account (FSA) or Health Savings Account (HSA)
401(k) with a 5% Company Match
Employee Referral Program
Paid Time Off Policy
Fun Company Outings
Opportunities for Growth Within the Company

Customer Service Representative

6 days ago

Zac Gresham - State Farm Agent Alpharetta, United States

Position Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financia ...
Customer Service Representative

1 week ago

Ontex Alpharetta, United States

Ontex is a leading international personal hygiene group. We engineer and make high quality products for Baby Care, Feminine Care and Adult Care and are the partner of choice for consumers, retailers, and institutional and private healthcare providers around the world. We distribu ...
Customer Service Representative

2 weeks ago

Axiom Staffing Alpharetta, United States

Axiom Staffing is currently hiring for a CSR in the Alpharetta, GA area Shift: 7:00 am - 4:30 pm, Monday-Friday Pay: $ /hr (varies upon experience) Location: Exit 12 off GA 400, Alpharetta, GA Specific duties may include: Determining customer Customer Service Representative, Cust ...
Customer Service Representative

1 week ago

Legends International Alpharetta, United States

** Customer Service Representative** · **Job Category****:** Administration **Requisition Number****:** CUSTO006091 Showing 1 location **Job Details** · **Description** · Company Overview: · Legends is a holistic agency that specializes in delivering solutions for legendary b ...
Customer Service Representative

1 week ago

Motion Recruitment Alpharetta, United States

Customer Service Representative · 6-month contract (likely extending) · Hybrid in Alpharetta, GA · Our client, is looking for a Customer Service Representative to join their consumer center team to respond to all the inquiries from consumers requesting information. You'll be inte ...
Customer Service Representative

1 week ago

Solvay Alpharetta, United States

. · Key Name Description Key Name Description Key Name Description - · Customer Service Representative · Job ID 13562 **Customer Service Representative** · Regular We will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensat ...
Patient Service Representative

1 week ago

Ankle and Foot Centers Alpharetta, United States

Patient Service Representative · Job Type Full-time Description **Position:** Patient Service Representative · **Classification:** Non-Exempt · **Department:** Front Desk · **Reports To:** Front Desk Clinical Coordinator · **Pay Scale:** $ Hourly · **SUMMARY/OBJECTIVE:** · ...
Patient Service Representative

1 week ago

US Radiology Specialists Sandy Springs, United States

American Health Imaging has an entry-level Patient Service Representative in Sandy Springs, GANo medical experience required We are looking for a customer-service focused candidate that is looking to excel in a medical office setting · This is a full-time position working Monday ...
Customer Service Representative

1 week ago

Ontex Alpharetta, United States

Ontex is a leading international personal hygiene group. We engineer and make high quality products for Baby Care, Feminine Care and Adult Care and are the partner of choice for consumers, retailers, and institutional and private healthcare providers around the world. We distribu ...
Customer Service Representative

2 weeks ago

State Farm Insurance Alpharetta, United States

State Farm Insurance - JobID: [Customer Service Representative] As a Customer Service Rep at State Farm Insurance, you'll: Assist customers with inquiries, complaints, and policy changes; Provide accurate and timely information regarding insurance products and services; Process p ...
Client Service Representative

1 week ago

COUNTRY Financial Alpharetta, United States

Are you ready to be successful and advance your career? Do you enjoy interacting with and helping others? Are you looking for meaningful work that makes a difference to people? Are you someone who isn't afraid to bring solutions to the table to solve problems? · If so, this may ...
Client Service Representative

1 week ago

COUNTRY Financial Alpharetta, United States

Are you ready to be successful and advance your career? Do you enjoy interacting with and helping others? Are you looking for meaningful work that makes a difference to people? Are you someone who isnt afraid to bring solutions to the table to solve problems? · If so, this may b ...
Claims Service Representative

1 week ago

Farm Bureau Financial Services Sandy, United States Full time

Claims Service Representative · **Will be filled at the appropriate level based on experience** · Do you thrive in a work environment where you must multi-task and have strong organization skills? Are you a go-getter with high initiative and a positive attitude? Do you have stron ...
Member Service Representative

1 week ago

Navy Federal Credit Union Alpharetta, United States Part time

/ / / Job ID: 49632 **Member Service Representative (Part-Time) - Alpharetta** · **Location:** GA Milton - Alpharetta **Full/Part Time:** Part-Time **Regular/Temporary:** Regular Email **Job Description** · **YOUR LIFE'S MISSION: POSSIBLE** · You have goals, dreams, hobbies an ...
Customer Service Representative

1 week ago

Overhead Door Company of Salt Lake-Residential Sandy, United States

Job Description · Job DescriptionOverhead Door Company of Salt Lake is seeking full-time and part time customer service representatives. Good customer service skills, Scheduling customers for service appointments .Good order entry skills. · DUTIES · -Entering account and supplier ...
Customer Service Representative

2 weeks ago

Motion Recruitment Alpharetta, United States

This position is a part of our Disputes and Resolutions Team which responds to inquiries from consumers requesting information. We provide public records to companies to help mitigate risk. Inquiries may come from internal support queues, inbound phone, email, and fax and/or writ ...
Customer Service Representative

2 weeks ago

Motion Recruitment Partners LLC Alpharetta, United States

Customer Service Representative · Alpharetta, Georgia · **Hybrid** · Contract · $20/hr - $20/hr · **Customer Service Representative** · **6-month contract (likely extending)** · **Hybrid in Alpharetta, GA** · Our client, is looking for a Customer Service Representative to join th ...
Customer Service Representative

1 week ago

Standard American Solar Sandy Springs, United States

Job Description · Job DescriptionWe are looking for an enthusiastic individual for our full time customer service role with excellent time management skills and who is committed to delivering exceptional customer service in every interaction. This is a work from home position for ...
Customer Service Representative

2 weeks ago

VXI Global Solutions Alpharetta, GA, United States

Candidates Must live in an approved county (Brevard, Broward- FL, Sumter, Jefferson, Rockdale, Fulton, Douglas- GA, Miami- OH, Tarrant, Dallas, Harris- TX) · Our client wants to change health care to make it more affordable, more personalized, and more focused on helping the whol ...
Customer Service Representative

3 weeks ago

Motion Recruitment Alpharetta, United States CONTRACT

Customer Service Representative · Hybrid in Alpharetta, GA · Onsite 1-2x per month · 6-Month Contract with the opportunity for extension or conversion · This Customer Service Representative will be responsible for responding to inquiries from consumers requesting information. Inq ...