Police Communications Operator Ii - Chicago, United States - City of Chicago

City of Chicago
City of Chicago
Verified Company
Chicago, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Job Number:397319**
Description

BID/JOB ANNOUNCEMENT

POLICE COMMUNICATIONS OPERATOR II

OFFICE OF EMERGENCY MANAGEMENT AND COMMUNICATIONS
Police Dispatch Operations


Number of Vacancies:
up to 30 (Additional vacancies possible pending budget approval)


Starting Salary:
$58,560.00

1. Check the box on your profile titled "Currently employed by the City of Chicago"

2. Enter your employee ID (located on your pay stub labeled 'payee/employee number')

3. Select your correct bargaining unit

FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION.


Under general supervision, performs dispatching duties, communicating with police units via radio, telephone, or computer-aided dispatch systems to dispatch assignments, and performs related duties as required.


ESSENTIAL DUTIES

  • Dispatches field units to reported incidents of crime or emergencies requiring police services
  • Prioritizes events to manage police resources optimally and without risking public safety
  • Uses a computeraided dispatch system with interactive mapping capabilities to enter dispatch information
  • Operates radio, telephone, and computer console equipment to dispatch or broadcast
- assignments

  • Receives information and requests for additional personnel and equipment from field units
  • Informs field units of potential threats, risks, and hazards (e.g., involvement of weapons,
  • Dispatches police technicians, specialists, and investigators to incident locations
  • Monitors the status of dispatched assignments
  • Receives information requests from field units and relays information to supervisory personnel
  • Receives requests for police, fire, or emergency medical services from the public
  • Forwards calls not related to police services to the appropriate agencies
  • Solicits descriptive information from callers to determine locations and nature of problems
  • Uses GPS to track field unit movement
  • Provides onthejob training of new hires, as required
  • Additional duties may be required for this position._

Location:
Office of Emergency Management and Communications (OEMC)


Address: 1411 West Madison St


Days Off:
Rotating Days Off (employees are required to work on weekends and holidays)


Watch/Shifts:
Various (1st, 2nd & 3rd Watch)


Hours: 10:00 p.m. - 6:00 a.m.; 6:00 a.m. - 2:00 p.m.; 2:00 p.m. - 10:00 p.m.
-
MAY REQUIRE OVERTIME

NOTE:
The OEMC is a 24/7 operation


THIS POSITION IS IN THE CAREER SERVICE.

Qualifications

MINIMUM QUALIFICATIONS

  • High School Diploma or equivalence certificate (GED), plus three years of work experience performing high volume public contact work that requires soliciting information either inperson, via telephone or radio
-
OR three years of work experience conducting telephone interviews and/or surveys
-
OR eighteen months of work experience in receiving and processing or dispatching emergency calls
-
OR eighteen months of professional law enforcement officer experience
-
OR an equivalent combination of education, training, and experience


Licensure, Certification, or Other Qualifications

  • LEADS certification is required prior to completion of probationary period

SELECTION REQUIREMENTS

  • Previous work experience dispatching Police, Fire or EMS using Computer Assisted Dispatch (CAD) system.
  • Previous experience as Military Radio Communication personnel.
  • Previous experience as F.A.A. radio dispatching personnel.
  • A bachelor's degree

NOTE:
A copy of your official transcripts, licenses, valid U.S. Driver's License, or training certificates will be required at time of processing, if applicable.


ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ANY AND ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

City of
Chicago
is an Equal Employment Opportunity and Military Friendly Employer.

City of
Chicago
Brandon Johnson
Mayor


Applications for this position will be accepted until 11:59 pm CST on May 30, 2024.

Job Posting:
May 16, 2024, 12:00:00 AM |
Closing Date (Period for Applying) - External: May 30, 2024, 11:59:00 PM


BU: 02 |
Salary: $58,560.00
Pay Basis:Yearly
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