Front Desk Supervisor - Poughkeepsie, United States - Doubletree By Hilton Poughkeepsie
Doubletree By Hilton Poughkeepsie
Poughkeepsie, United States
Verified Company
2 weeks ago
Description
A front desk supervisor typically has a wide range of responsibilities, which can include:- Ensuring that all customers are satisfied with their experience at the hotel by greeting them warmly upon arrival and departure
- Communicating with other departments as needed to ensure that customers' needs are met
- Ensuring that all reservations are entered into computer system correctly and in a timely manner
- Monitoring security cameras to ensure that guests' safety is maintained at all times
- Coordinating with other staff members to ensure that maintenance requests are addressed in a timely manner
- Managing the front desk operations such as checkin and checkout procedures
- Providing information about hotel services and amenities to guests
- Ensuring that all reservations are properly processed, including issuing room keys and making sure reservations are in the computer system
- Answering phone calls, greeting guests in person, and providing information about the hotel and its services
Pay:
From $21.00 per hour
Schedule:
- 8 hour shift
Work setting:
- Inperson
Work Location:
In person
