Dental Front Desk Receptionist - Sugar Land, United States - Bonnie B. Savoy DDS

Description

Job Summary:
We are seeking a reliable and friendly Dental Front Desk to join our team.

As a Front Desk Coordinator, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience for all.

Your role will involve administrative tasks, managing phone systems, and assisting with patient services in a dental office setting.
You must have experience in working in a dental office previously.

Responsibilities:

• Greet and welcome guests in a professional and courteous manner
• Answer phone calls and schedule appointments
• Schedule appointments and manage calendars
• Maintain accurate records of guest information and transactions
• Handle guest inquiries, requests, and complaints promptly and effectively
• Ensure the front desk area is clean, organized, and presentable at all times
• Adhere to all HIPAA regulations and maintain patient confidentiality
• Be able to very insurance (PPO ONLY)
• Collaborate with other staff members to ensure smooth operations

Able to know what to collect on co-pays & Accounts Balances


Skills:

• Previous experience in a front desk or administrative role is preferred
• Knowledge of medical terminology is a plus (for medical office positions)
• Familiarity with dental office procedures is a plus (for dental office positions)
• Excellent customer service skills with the ability to handle difficult situations professionally
• Strong communication skills, both verbal and written
• Proficient in using phone systems and handling multiple calls simultaneously
• Familiarity with Open Dental software is a plus (for dental office positions)
• Ability to multitask and prioritize tasks effectively
• Attention to detail and accuracy in record keeping

This position offers competitive pay based on experience.


Pay:
$ $20.00 per hour


Schedule:

• 8 hour shift
• Day shift

Ability to Relocate:

• Sugar Land, TX 77478: Relocate before starting work (required)

Work Location:
In person