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Patient Navigator Specialist
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patient navigator specialist
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Patient Navigator
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Referral Specialist
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Claim Specialist
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Benefits Specialist II
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Hemolytic Anemia Specialist
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patient navigator specialist - Santa Barbara, CA , USA, United States - Cottage Health System
Description
JOB PURPOSE
The Patient Navigator Specialist connects the Cottage Health community with efficient access to care.
The position is responsible for scheduling appointments, verifying insurance, reviewing/editing/obtaining pre-authorizations, and communicating directly with clinical staff/offices on pertinent patient information.
Staff are adept at resolving any general inquiries posed by patients and callers. Provides exceptional customer service and demonstrates dedication to the organization's mission, vision and values.QUALIFICATIONS
All job qualifications listed indicate the minimum level necessary to perform this job proficiently.
LEVEL OF EDUCATION
Minimum:
Preferred:
Associate's degree
CERTIFICATIONS, LICENSES, REGISTRATIONS
Minimum:
Preferred:
Certified Revenue Cycle Representative or Certified Patient Access Specialist (HBI)
TECHNICAL REQUIREMENTS
Minimum:
Basic MS Word, Outlook and Excel skills; 35 wpm keyboard/typing speed
Preferred:
MS Office Suite. Experience working with Epic. Knowledge of medical terminology
YEARS OF RELATED WORK EXPERIENCE
Minimum:
Two (2) years of experience in an office, hospitality, or customer service environment
Preferred:
Two (2) years of Patient Access or healthcare scheduling experience
