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Goleta

    Patient Navigator - Goleta, United States - Cottage Health System

    Cottage Health System
    Cottage Health System Goleta, United States

    1 week ago

    Cottage Health System background
    Description

    JOB PURPOSE
    The Patient Navigator connects the Cottage Health community with efficient access to care.

    The position is responsible for obtaining and indexing futures forms in the Electronic Health Record (EHR), verifying insurance, and communicating directly with clinical staff/offices on pertinent patient information.

    Staff are adept at resolving any general inquiries posed by patients and callers. Provides exceptional customer service and demonstrates dedication to the organization's mission, vision and values.


    QUALIFICATIONS
    All job qualifications listed indicate the minimum level necessary to perform this job proficiently.


    LEVEL OF EDUCATION

    Minimum:

    Preferred:
    Associate's degree

    CERTIFICATIONS, LICENSES, REGISTRATIONS


    Minimum:

    Preferred:
    Certified Revenue Cycle Rep or Certified Patient Access Specialist (HBI)


    TECHNICAL REQUIREMENTS

    Minimum:
    Basic MS Word, Outlook and Excel skills; 35 wpm keyboard/typing speed

    Preferred:
    MS Office Suite, medical terminology


    YEARS OF RELATED WORK EXPERIENCE

    Minimum:
    One (1) year of experience in an office, hospitality, or customer service environment

    Preferred:
    Two (2) years of related work experience in a healthcare environment, with a working knowledge of medical terminology


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