Sales Associate Gaithersburg Ft - Goodwill of Greater Washington
Description
Overview:
Enjoy the opportunity to be the face of our retail operations and learn something new every day while Goodwill prepares you to advance in your career.
Responsibilities:
Essential Competencies:
- Action Oriented
- Customer Focus
- Composure
- Time Management
Essential Duties and Responsibilities:
- Provides professional and courteous service to all customers inside the store, outside of the store, and on the phone.
- Assures merchandise is placed on the sales floor in a timely manner
- Able to ensure items are rung accurately on the register
- Demonstrates accurate cash handling skill to include but is not limited to making change, operate and maintain the cash register, check and charge card machine, and use of a calculator
- Maintains knowledge of merchandise and answers customer's questions courteously and promptly
- Keeps floor merchandise neat and orderly (racks, shelves, bins, and hangers) and assists customers with purchase selections.
- Maintains clean professional appearance
Other Duties and Responsibilities:
- Maintain an orderly and clean register area
- Maintain familiarity with store security procedures and exercise security practices when necessary
- Perform general housekeeping responsibilities to include: store upkeep duties as needed to include sweeping, mopping, vacuuming, wiping shelves, and dusting (including restrooms and dressing rooms)
- Perform other duties as assigned by management
Qualifications:
Required Qualifications
- Ability to effectively communicate with customers and GGW associates
- Ability to provide exceptional customer service to all of our customers
- Ability to settle customer complaints
- Ability to perform basic math skills
- Ability to stand for prolonged periods of time (up to 7 hours per 8-hour shift)
- Ability to bend and lift up to 40 pounds frequently
Preferred Qualifications
- A minimum of six months of previous work experience
- High School Diploma or equivalent
- Previous experience working in a retail environment
- Excellent customer service related skills
- Working knowledge of a cash register
- Multilingual with complete fluency in English
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