Career Services Coordinator - Inglewood, United States - South Bay Workforce Investment Board, Inc.

Description

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Essential Duties and Responsibilities
Under the general supervision of the Career Services Center Manager or designee, the CSC - Disability Services incumbent's duties include, but are not limited to, the following:

• Provide onsite and offsite coaching, counseling, and support to individuals with disabilities during paid work experiences, or to groups of individuals throughout their employment, in alignment with employer expectations and case manager recommendations.
• Offer continuous service and case management to participants with disabilities across all assigned locations (South Bay Area).
• Identify individuals with disabilities eligible for services (review documentation, conduct initial interviews), and create individualized accommodation plans communicated to appropriate program staff members.
• Ensure participants receive necessary accommodations for accessibility as per documentation sent to program staff members.
• Collaborate and consult with program staff on implementing accommodations in specific activities, learning environments, or prospective employment locations.
• Consult with program partner organizations regarding accessibility issues and laws.
• Stay updated on research and issues related to participants with disabilities.
• Maintain records, databases, and statistics for participants with disabilities, including program and required accommodations.
• Develop overall disability accommodations services planning, implementation, assessment, and quality improvement, emphasizing participants' development, satisfaction, and retention.
• Develop and implement a series of ongoing workshops to assist participants and program staff regarding the provision of reasonable accommodations to qualified participants, including those with mental health conditions.
• Work closely with program staff within the interactive process to ensure SBWIB Inc. provides all required accommodations inside and outside the assigned program or work location.
• Perform other relevant duties as required.

Requirements:

• Graduation from an accredited college with a bachelor's degree in social work, psychology, special education, healthcare, social services or a related field;
• Additional certifications or training in areas such as case management, disability support services, or counseling preferred;
• Three (3) years of previous experience working with individuals with disabilities, developmental disabilities, or physical disabilities; or a satisfactory combination of experience, education, and training demonstrating the necessary knowledge, skills, and abilities to perform the duties. (Education may be substituted by experience on a yearforyear basis).
• Valid California Driver's License, active vehicle insurance, and reliable transportation.
• Successful completion of background and reference clearances and adherence to all safety protocols enforced by the Company, as listed under the working conditions below.

Required Skills:

• Strong communication skills, both verbal and written.
• Demonstrated ability to provide outstanding customer service and effectively collaborate with individuals from diverse backgrounds, opinions, and needs, while fostering positive working relationships.
• Strong commitment to maintaining confidentiality and respecting the rights of clients, staff, and stakeholders, with a high level of discretion at all times.
• Proven track record of excellent organizational skills, including the ability to manage multiple tasks efficiently and meet deadlines under pressure;
• A commitment to professionalism, ethical conduct, and providing exceptional customer service.
• Familiarity with relevant laws, regulations, and resources related to disability services.

Working Conditions

• Working in person and wearing protective equipment as needed (e.g. mask, gloves, etc.,), and following protective measures enforced by the Company, City, County, State, and/or Federal Authorities as it relates to current states of emergencies (e.g., pandemics) or the functions of this position.

Note:

Measures may change based on the level of safety concerns.

• Employee may be required to spend the majority of the day walking, standing, or sitting at a desk, with some lifting and bending. Must have excellent time management skills, must be able to work well under stress, and meet deadlines.
• Must also be able to travel to other locations for training, conferences, and/or meetings within or outside our local area and occasionally statewide in which such travel may last one (1) or more days if/as necessary. Reliable transportation, a valid driver's license, and proof of insurance are a must.
• The job description provided is intended to convey essential information regarding the scope of the position. It is not meant to be an exhaustive list of all experiences, skills, efforts, duties, responsibilities, or working conditions associated with the role. Management reserves the right to ad