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Relationship Associate
1 week ago
Brown Brothers Harriman New York, United StatesAt BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application · What You Can Expect At BBH: · If you join BBH you will find a collaborative envir ...
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Associate Relationship Manager
2 weeks ago
Mizuho Bank Ltd New York, United StatesSummary: This positions is in our Japanese North American Banking group (JNAB) . Primary responsibility is to develop business with small and medium-sized companies as well as expand business relationships with existing customers by offering various banking services. · Principal ...
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Relationship Associate
1 week ago
Brown Brothers Harriman New York, United StatesWhat You Can Expect At BBH: · If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will p ...
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Associate Relationship Manager-Healthcare
4 days ago
City National Bank New York, United StatesRELATIONSHIP MANAGER ASSOCIATE- HEALTHCARE · WHAT IS THE OPPORTUNITY? · Develops and manages relationships with major market corporate clients with revenues typically greater than $500+ million in the assigned business segment and/or geographic areas. Presents a variety of produc ...
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Relationship Associate Team Lead
1 day ago
Citigroup Inc. New York, United StatesThe Sales Support Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve ...
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Relationship Management Support Associate
1 week ago
Prudential Ins Co of America Newark, United StatesJob Classification: · Sales - Sales · Job Description · Prudentials Structured Settlements Business is seeking a Relationship Management Support Associate. The Relationship Management Support Associate, as a member of the Onboarding and Administration Team, will report to the Man ...
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Relationship Associate
1 week ago
Grameen America Inc Bronx, United StatesThe Relationship Associate position is an entry level position at GAI which is intended to be the first step in a career progression with the organization. We are looking for someone who enjoys delivering a high level of customer service and outreach Relationship Associate, Relat ...
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Brookfield Asset Management New York, United StatesLocation · Brookfield Place New York - 250 Vesey Street, 15th Floor · Brookfield Culture · Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collabora ...
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Client Relationship Associate
2 weeks ago
Capital Group Companies New York, United States"I can succeed as a Client Relationship Associate at Capital Group." · As one of our Client Relationship Associates, you'll assist financial advisors by providing administrative support to our high-net-worth individuals, trusts, foundations, and endowments nationwide. You'll prov ...
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Industry Enterprise Relationship Associate
3 weeks ago
Bank of America New York, United StatesAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. · One of the keys t ...
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Associate Relationship Manager-healthcare
4 days ago
City National Bank New York, United StatesOverview: · **RELATIONSHIP MANAGER ASSOCIATE- HEALTHCARE** · **WHAT IS THE OPPORTUNITY?** · Develops and manages relationships with major market corporate clients with revenues typically greater than $500+ million in the assigned business segment and/or geographic areas. Presents ...
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Relationship Management Support Associate
1 month ago
Prudential Ins Co of America Newark, United States Full timeJob Classification: · Sales - SalesJob Description · Prudential's Structured Settlements Business is seeking a Relationship Management Support Associate. The Relationship Management Support Associate, as a member of the Onboarding and Administration Team, will report to the Manag ...
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TD Bank New York, United StatesWork Location: · New York, New York · Hours: · 40 · Pay Details: · $74, $112,320.00 USD · TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered ...
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TD Bank New York, United StatesJob Description · Work Location: · New York, New YorkHours: · 40Pay Details: · $74, $112,320.00 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are co ...
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Goldman Sachs New York, United StatesAt Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes co ...
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Brookfield Asset Management New York, United StatesLocation · Brookfield Place New York - 250 Vesey Street, 15th Floor · Brookfield Culture · Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborativ ...
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Client Relationship Associate
3 weeks ago
OneDigital Basking Ridge, United StatesAre you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that's making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the servi ...
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Hikma Pharmaceuticals Berkeley Heights, United StatesJob Title: Associate Principal, IT Business Relationships- OTC · Location: Berkeley Heights, NJ · Job Type: Full-Time · Req ID: 5605 · Description: · We are committed to building a diverse and inclusive team and encourage applications from candidates of all backgrounds. We are se ...
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Hikma Pharmaceuticals Berkeley Heights, United StatesJob Title: Associate Principal, IT Business Relationships- Finance · Location: Berkeley Heights, NJ · Job Type: Full-Time · Req ID: 5629 · About Us: · As a developer, manufacturer, and supplier of essential medicines, Hikma Pharmaceuticals USA Inc. and its affiliates' mission is ...
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Junior PR Consultant
3 weeks ago
SilverWorks Bayonne, United StatesWho we are: · We are one of the leading owner-managed full-service communication agencies in Germany with 30 employees at our locations in Cologne and Berlin. We are currently looking for a Junior Consultant for Public Relations and Content Creation (all genders) to join our team ...
Client Relationship Associate - Jersey City, United States - NEST - Integrated Facilities Management
Description
NEST is the pioneer of the Integrated Facilities Management (IFM) industry.Since 1994, we've embarked on a journey with our clients to bring true cost savings with industry-leading technology and operational excellence—all while maintaining your brand image.
Finding an IFM partner that understands your business is key to the success of any multi-site organization and NEST has the experience to prove it.
Role Overview
As a member of the Client Relationship team, the Client Relationship Associate supports the team with day-to-day activities required to support the client.
Successful associates must have strong communication skills, be detail-oriented, demonstrate the ability to multi-task and prioritize their work, and be able to work in a fast-paced environment.
All Associates are required to meet expectations for attendance and punctuality, deal honestly and fairly with co-workers, management, and the general public, promote a positive work environment, and to operate efficiently within their roles.
Each associate is expected to work to meet or exceed all departmental goals and deadlines and to maintain professional internal and external relationships that meet company core values, while delivering exceptional customer satisfaction overall.
Reporting directly to the Senior Client Relationship Manager, All Client Relationship Associateswill interact in a professional manner by proactively establishing and maintaining effective working team relationships with internal and external customers.
This includes NEST Team Members, NEST of Florida Team Members, 20 Digits Technology team members, Independent Service Providers (ISPs), and Clients.
The primary interaction points with customers will be phone calls, emails, text and instant messages.
We're seeking a Client Relationship Associate who demonstrates strong communication skills, attention to detail, the ability to multi-task and prioritize their work, understand financial concepts and be able to work in a high-paced environment.
More specifically, your key job tasks will be to:
Handles Client Relations inbox, including but not limited to:
Entering work orders
Responding to Clients, ISPs, and internal NEST personnel (QA, team members, )
Corresponding with Clients on escalate issues with support from the CR group
Escalating e-mails to CR group as needed
Execute data entry tasks assigned both an efficiently and with high quality
Run client and audit reports on directed schedule
Leverage NEST Portal Tools to mass update work orders
Draft and correspondence of Client Emails (Updating external systems [i.e. Service Channel, Work Oasis] & NEST Portal)
Understands and supports Client Relations team in handling client work orders in System Z (Dispatch, Follow Up, Scheduling, Quotes, ).
Order Supplies via Staples or Home Depot (SupplyWorks)Be familiar with Client Relations team client nuances and update Client Playbooks as
Supports the NEST Operations (Around the Clock teams and ISP Relations) as needed when volume exceeds production capabilities
Updates CRM with all relevant CR activities, contacts, leads, etc. for the given client
Demonstrates high level of phone skills including professionalism, courteousness, and proper tone when speaking with customers.
Demonstrates high level of email/writing skills including professionalism, spelling and grammar, and tone usage.
Promptly respond to requests/inquiries via phone, e-mail, or communication platforms delivering customer satisfaction.
Interacts with other departments in a professional manner by proactively establishing and maintaining effective working team
Interacts with both internal and external customers - members of the NEST network including associates, ISPs, and clients.
Takes initiative to cross-train oneself within the
Participates as an "On the Floor Trainer" for new hires and internal cross training for
Serves as a backup within and across Client Relations teams
Success Factors
NEST is a competency-focused organization, and the exemplary candidate for this role will encompass the following core competencies:
Job Knowledge -
Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how a job relates to others; uses resources effectively.
Demonstrates required skills; adapts to new technologies; uses technology to increase productivity; keeps technical skills up to date.
Ethics -
Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
Personal Appearance -
Dresses appropriately for position; keeps self well groomed.
Attendance/Punctuality -
Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
All employees must successfully complete a pre-employment skills assessment, a background check and drug screening prior to the start of their employment.
NEST is an Equal Opportunity Employer.
Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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Client Relationship Associate professionals in Jersey City
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Mahima Thakur
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Maddaly Paul
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Lucio Santos
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