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    Professional, BI Analyst - Boise, United States - Idaho State Job Bank

    Idaho State Job Bank
    Idaho State Job Bank Boise, United States

    2 weeks ago

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    Description
    Professional, BI Analyst (TCF) at Concentrix in Boise, Idaho,

    United States Job Description Job Title:
    Professional, BI Analyst (TCF)

    Job Description This role is responsible for collecting and analyzing large amounts of data to enable visualization, insights, and data-driven decision-making within the Global
    • Executive Reporting team.
    Would be involved in End-to-End lifecycle of the Dashboard / reports:

    • Interfacing with relevant stakeholders and users on understanding of the data flow and usage between applications.
    • Support gathering requirements and Consultation / Solution Design.
    • Should be able to communicate effectively during the development phase.
    • Conducts and leads UAT, Troubleshooting and Resolution.
    • End-user Engagement: Communication and Education.

    Essential Functions / Core Responsibilities:
    + Implementation and management of cross-functional performance indicators (KPI- s) to deliver related insights, seeking to drive significant impact and value enabled through data-driven decisions across the business. + Work collaboratively with Lead Business Intelligence Consultant or Supervisor to Plan and deliver analysis to operational management - analysis includes information surrounding root cause, impact assessment and identifying key areas for possible process improvement. + Package complex & ambiguous information to drive forward actionable insights. + Works closely with multi-department Subject Matter Experts to support effective reporting and assist with testing for updates/improvements to existing business systems. + Develop reference materials for mapping and cross-referencing, creating methods for monitoring and reporting data incidents. Author documentation for SOPs and the knowledge base. Creating playbooks around the role and deliverables.


    Candidate Profile:
    + 2-4years of experience with data analysis and preparation, including experience with medium to large data sets. + Strong business and collaboration skills, and responsiveness to service needs and operational demands. + BPO experience and BPO metrics knowledge preferred. + Bachelors' degree preferred, preferably in Statistics, Economics, Computer Science, Mathematics, or similar quantitative field. + Utilization of data discovery tools such as Microsoft Power BI (preferred), Qlik, Tableau, Zendesk, Salesforce etc is an advantage + Advanced Excel covering Power pivots and Macros. + Intermediate SQL, data visualization tools, and a strong background in medium to large-scale, shared data environments is preferred. + Ability to tel To view full details and how to apply, please login or create a Job Seeker account
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