Treatment Coordinator/office Manager - San Diego, United States - A+ Family Dentistry
Description
At
A+ Family Dentistry, our team of experienced doctors provide almost all of the dental services you may need under one roof, including specialist treatment.
Job Duties/Responsibilities
- Explain treatment plans and options to patients.
- Ability to sell Dental Treatments
- Calculate treatment plans with PPO dental insurance plans.
- Follow up with insurance claims (keep under 10% of 30+ days or less for Dental Insurance Aging Report)
- Coordinate appointment schedules for patients undergoing multiple treatments.
- Liaise with dental insurance companies to verify benefits, obtain preauthorizations, and ensure claims are submitted accurately.
- Process patient payments and manage billing, including setting up payment plans in accordance with office policies.
- Maintain accurate and uptodate patient records, ensuring confidentiality and compliance with HIPAA regulations.
- Facilitate communication between the dental team and patients, acting as the primary point of contact for patient inquiries related to treatment plans.
Minimum Requirements
- High School Diploma or Equivalent
- 2+ years of dental experience
- Willingness to be trained in Office Manager duties preferred.
- Leadership skills and a happy, personable persona.
- Ability to achieve $180k in a month collection.
Key Competencies
The requirements listed below are representative of the knowledge, skill, and/or ability required to be successful in this role but are not necessarily all-inclusive.
- Ability to effectively sell Dental Treatments.
- Ability to type at least 60 words per minute.
- Extensive knowledge of office management procedures.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Proficient with Microsoft Office Suite, and Dentrix software or related software.
- Excellent Leadership skills
- Ability to act with integrity, professionalism, and confidentiality
- Ability to demonstrate initiative and promptness.
- Ability to to encourage and build mutual trust, respect, and cooperation among team members
- Ability to explain dental conditions consequences of treatment & nontreatment, financial options, dental benefits in an easy to understand manner for the patient.
Physical Requirements
- Resides with or close to 15 miles of office location for reasonable commute
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Benefits
- 401k Plan, Medical and Dental Insurance.
Salary
Range
- $25 - $35/hr (Dependent on Experience)