Sales/customer Service - Menominee, United States - Coleman Machine inc

Description

As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.

• Provide product information and recommendations to customers
• Process orders, returns, and exchanges accurately and efficiently
• Resolve customer complaints or issues in a professional and timely manner
• Maintain accurate customer records and update information as necessary
• Collaborate with other team members to ensure customer satisfaction
• Follow company policies and procedures to uphold service standards

• Excellent communication skills, both verbal and written
• Strong problemsolving abilities
• Ability to multitask and prioritize tasks effectively
• Knowledge of retail math for handling transactions and calculating discounts

• High school diploma or equivalent
• Previous customer service experience preferred but not required
• Ability to work flexible hours, including evenings and weekends if needed

• Competitive pay based on experience
• Opportunities for career growth and advancement within the company
• Comprehensive training program provided

• 401(k)
• 401(k)

• Health insurance
• Paid time off

• Holiday pay
• Hourly pay
• Overtime pay

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

• Menominee, MI preferred)

• Menominee, MI 49858: Relocate before starting work (required)