Sr. Analyst, Contact Center - United States

Perficient is seeking a Contact Center as a Service Practice Leader to build grow and lead our modern customer care consulting business. This role owns the full practice including P&L responsibility go-to-market strategy client relationships and people leadership while working cl ...

This role is for Contact Center Specialists who will provide inbound and outbound customer support. They must be located in specific states and have a high school degree or equivalent. · ...

Contact Center Operator to join our award-winning team. We are looking for a self-motivated, community-oriented, and thoughtful professional who will be responsible for being the liaison between our company and its current and potential customers. · Obtain client information by a ...

· We are looking for a tech-savvy individual with a passion for health and older adult care and a sales and operational leader mindset to join our growing team. · The Contact Center Manager will join our team to help us provide outstanding patient care through our innovative tel ...

We seek a Contact Center Engagement Lead to drive complex Salesforce and Vonage Contact Center implementations. This role blends strategic client leadership, technical understanding of SCV and Intelligent Workspace, and consultative approach to ensure high-quality delivery and cl ...

We are seeking an experienced Contact Center Trainer to lead and deliver high-impact training initiatives for our AT&T customer service and escalation teams. · This individual will play a key role in shaping agent performance, · driving customer satisfaction, · and supporting ong ...

We are seeking a Senior Developer with deep expertise in NICE, · NICE inContact (CXone), and ideally Cognigy to help design, · build, and optimize our next-generation customer service · and operational automation solutions.Responsibilities · ...

We care for our employees by promoting an inclusive culture where everyone has the opportunity to grow and be rewarded for their success. You will work exclusively Monday-Friday, no evenings and no weekends. · You will provide prompt and accurate responses to telephone inquiries ...

Fremont Bank is seeking a strategic, hands-on professional to join their Client Contact Center team as a Senior Client Contact Center Specialist. · ...

Fremont Bank is seeking a Personal Banker to join their Client Contact Center team. The ideal candidate will be responsible for making outbound calls to cold leads and existing clients to introduce new products and services. · Achieve high levels of success by understanding custo ...

Perficient is seeking a Contact Center as a Service Practice Leader to build, grow, and lead our modern customer care consulting business. · Owning and operating the customer care business end-to-end. · Defining and executing the go-to-market strategy for Perficient's Contact Cen ...

We're seeking an experienced Senior Project Manager to lead complex Contact Center and Unified Communications solutions within a VAR environment. · ...

The NCC Agent will assist Murphy USA sites that call the National Contact Center for assistance. Assistance can include any issues at the location including paperwork, computer, pumps, register system. · ...

Our Contact Center Team is hiring up to 2 new team members who bring a strong work ethic, sharp attention to detail, and a genuine desire to create positive customer experiences. · ...

Join our team as a Remote Contact Center Representative at CPM Federal Credit Union and embark on an exciting journey where you can make a difference in our members' lives. · Part-time employees will work a flexible schedule of up to 30 hours during the standard work week of Mond ...

+Job Summary · We are seeking a highly motivated Contact Center Specialist to join our Shared Services Center of Excellence where you will play a critical role in improving the performance and efficiency of our contact center by gathering analyzing and reporting data on customer ...

Alphanumeric is hiring a fully remote Bilingual Contact Center Licensed Healthcare professional (Spanish/English) to support our long-standing pharmaceutical client of 20+ years. · Clinical judgment · Knowledge of adverse event reporting · Comfort working in regulated pharma envi ...

+A vital component of ManpowerGroup's mission and culture is promoting workforce diversity within our ranks, with our suppliers and with our clients. · The Contact Center Advisor team for GBS plays a pivotal role in centralizing procurement support, delighting our end users with ...

The Contact Center Advisor team for GBS plays a pivotal role in centralizing procurement support, delighting our end users with knowledgeable expertise and world-class service. · Learning, retaining, interpreting and applying applicable policies and procurement processes at a hig ...

The Contact Center Advisor team plays a pivotal role in centralizing procurement support delighting our end users with knowledgeable expertise and world-class service. The Advisor team provides inquiry support via chat and ticketing to internal business partners and external supp ...