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Virginia Beach

    Clerk - Virginia Beach, United States - Abacus

    Abacus
    Abacus Virginia Beach, United States

    3 weeks ago

    Default job background
    Description
    Abacus Staffing, a leading provider of comprehensive employment/placement solutions, is seeking market talent. We offer meaningful and long-term employment opportunities, competitive pay structure and outstanding customer service to a workforce of more than 20,000, nationally.

    Job Title: Clerk

    Job Locations: City of Virginia Beach - Human Services

    3432 Virginia Beach Blvd., Virginia Beach, VA 23452

    Schedule: Monday-Friday 8:00am-5:00pm

    Pay Rate: $15.00/hourly.

    Overview:

    Greet and announce appointments, visitors, clients at the receptionist station. Prioritize and organize resource appointment calendars, duty sheets. Verbally communicate directions and instructions as needed. Answer inquiries and obtain information for clients, the public, customers, visitors, and other parties. Provide information regarding activities at Human Services, location of other departments, offices, and employees within the organization.

    Job Duties:
    • Stationed at one of the three Reception Desks or in the customer care communications center for Human Services with tasks of directing visitors to correct area and/or answering incoming calls to the department.
    • Follow all guidelines and policies pertaining to Front Desk security procedures.
    • Communicate with customers by providing information about Human Services, such as location of departments, offices, and hours of operation.
    • Apply knowledge of principles and processes for providing customers and personal services to the public.
    • Communicate with a variety of people to accomplish daily assignments on the telephone and in person.
    • Maintain professional attitude when dealing with irate, angry customers.
    • Answer questions from employees or public in person and on telephone
    • Explains rules, policy, and regulations.
    • Operate computer screening systems.
    • Resolve client or public complaints by directing calls to appropriate program area.
    • Follow city telephone standards.
    • Maintain and update resource information and telephone lists.
    • Alert proper administration staff of any threatening or dangerous situation
    • Communicate & liaise verbally between clients/workers/public/professionals and relevant staff and interpret and respond clearly and effectively to spoken requests over the phone and to verbal instructions.
    Requirements:
    • Valid driver's license.
    • High school or GED plus two (2) years' experience and training in fields providing the required knowledge, skills and abilities and associated with such positions as clerk or office assistant.
    Preferred:
    • Bilingual; English / Spanish preferred.
    • Human Services Benefits Programs experience
    • Clerical/ Administrative experience.
    Weekly pay and benefits available

    Abacus Staffing

    Visit us: 360 Southport Circle, Suite102 Virginia Beach, VA 23452

    Contact us: text or call)

    Apply Today - Gain Access to Immediate Employment Opportunities

    Join the Abacus family of more than 27,000 employees assigned to top-rated clients, nationally.

    Why Abacus?
    • Competitive Pay Rates
    • Excellent Culture
    • Meaningful Employment
    • Potential for Growth
    When you apply, your experience may be considered across business verticals:
    • Abacus Staffing - Multi-Client General Staffing
    • Abacus Solution Group - Professional Placement
    • Harrison Richard Group - Accounting & Finance
    • Abacus Security Services
    Employment opportunities include a wide range of placement options: project-based, temporary to permanent hire, part-time, contract-basis, direct hire and on-demand placement.

    Ideal Candidate will possess:
    • Minimum of 6 months experience in this position
    • Flexibility to align your experience with a broad range of assignments
    • Meet physical, aptitude, educational and minimum experience criteria
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