- Escalated Microsoft 365 and Messaging Support: Provide expertise and advanced troubleshooting for issues escalated from our Level 1 and Level 2 support teams.
- Microsoft 365 Ongoing Improvements: Improve and deploy features within the Microsoft 365 ecosystem and surrounding tools including: Exchange Online Microsoft Teams Azure Active Directory OneDrive for Business SharePoint Online Intune Proofpoint
- Tenant Setup and Onboarding: Lead configuration of new E5 tenant that will be used to expand the RA Program to new independent Advisor Firms.
- Tenant Segmentation: Lead project to segment existing 26-firm, 2000 user tenant using administrative units, scope tags, groups, address lists, and other security tools available from Microsoft.
- Multi-Tenant Management: Manage multiple Microsoft 365 tenants and streamline multi-tenant management leveling both tools in the Microsoft 365 stack and recommending third party tools to be implemented as needed.
- Documentation and Process Development: Create and maintain knowledgebase and process documentation for Microsoft 365 and processes owned by this role. Follow best practice processes including change management.
- 5+ years of overall Information Technology experience
- 3+ years of Microsoft 365 tenant administration including hands-on tenant setup experience
- 2+ years of Scripting (PowerShell) experience
- Microsoft 365 Administrator Expert certification
- Experience with a Managed Service Provider or consulting environment.
- Migration experience from OnPrem to M365 including tenant setup from scratch
- Strong understanding of messaging and mail flow.
- Project leadership from design through implementation.
- Ability to work independently but also collaborate when needed.
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Microsoft 365 Engineer - Des Moines, United States - Cetera
Description
We are at the forefront of transforming the future of technology in the financial industry, and we seek curious, practical individuals to help us pave the way. Our team is not intimidated by taking calculated risks, as they relish a good challenge and are eager to engage in problem-solving. As a member of our team, you will work alongside like-minded experts in a culture that is deeply rooted in innovation and progression. Join us to be part of a transformative journey that can shape the industry's future.
Cetera is seeking a Microsoft 365 Engineer to manage the Microsoft 365 infrastructure for Cetera's Remote Administration firms. The Remote Administration program is a service offered to the independent businesses leveraging Cetera as their broker dealer and offers full-service managed IT. This role will manage all aspects of Microsoft 365 and surrounding infrastructure, escalated troubleshooting in partnership with the IT Operations team, and ongoing improvements to the Microsoft 365 platform.
What you will do:
What you need to have (Basic Qualifications):
Our top performers share the following traits:
Compensation:
The salary range for this role is $110, $130,000.00, plus competitive performance-based bonus. Compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific office location. Compensation ranges may differ in differing locations due to cost of labor considerations.
#LI- Remote
