Student Support Database Manager - Fairfax County, VA, United States - Northern VA Community College

Northern VA Community College

Verified Company

Fairfax County, VA, United States

3 days ago

Posted by:

Mark Lane

beBee recruiter

Description

Posting Summary

Working Title

Student Support Database Manager
Role Title
Policy Planning Specialist I
Role Code

FP
FLSA

Exempt
Pay Band
04
Position Number

Agency

Northern VA Community College
Division
NV280-Office of Student Services
Work Location
Fairfax County 059
Hiring Range

- $70,000 - $80,000
Emergency/Essential Personnel

No
EEO Category
B-Professional
Full Time or Part Time

Full Time

No
Does this position have a bilingual or multilingual skill requirement or preference?
No
Work Schedule
Monday-Friday
8:30 am5 pm
This position is a 40hr. work week schedule, with some weekend hours.
Sensitive Position
No
General Description:

The Student Support Database Manager is primarily responsible for implementing and administering case coordination and Maxient-based technical assistance, leadership, or training that results in supporting students, faculty, or staff as they navigate the college's student conduct process, Threat Assessment Team (TAT) process, Clery reports, or the NOVA Cares program.

The Student Support Database Manager provides overall administrative oversight for Maxient in areas that fall under the Office of Student Support Services or units that are led by the Associate Vice President for Student Support Services.

This position reports to the Associate President for Student Support Services.

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Duties and Tasks:

Collecting, tracking, managing, assigning, and effectively administering incident reports and case files that concern student conduct, student mental health/wellbeing, Clery Act or Threat Assessment reports.
Administering policies and procedures related to the NOVA Maxient User and Access Manual
Gathering and interpreting data that results in the effective management and maintenance of NOVA Care Reports, student conduct records, Threat Assessment reports, or Clery Act reports.
Ensuring all electronic correspondence, data, notes, and supportive or corrective actions are accurately documented in Maxient according to related state or federal laws and college policies and procedures.
Managing all data, functions, and information in the Maxient database related to student conduct, NOVA Cares (Office of Mental Health & Wellness, or Threat Assessment) and maintaining strict adherence to guidelines for access.
Leading the development, facilitation, and delivery of a collegewide training program for Maxient
Managing and securing electronic files for over 15,000 records and transactions annually
Managing access to Maxient in areas specific to Office of Student Support Services
Assisting faculty, staff, and students with student services areas and providing quality service and leadership concerning Maxient.
Performs annual assessment and advises internal stakeholders on how to improve Maxient to support the college mission and strategic priorities.

Special Assignments
May be required to perform other duties as assigned.

May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

Required KSAs:

Knowledge of state and federal laws, regulations, policies, and procedures concerning threat assessment and students rights and responsibilities.
Knowledge and understanding of working with cases involving student conduct/organizational misconduct.
Knowledge of student conduct and conflict education theory and practice (e.g., the spectrum of resolution options model, inclusive conflict excellence, legal issues in student conduct, etc.).
Knowledge of College and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
Knowledge of the Maxient database or a related student conduct or electronic case management system.
Strong skills in monitoring /processes or services, to make improvements.
Strong database management and data analytic skills
Strong writing and verbal communication skills
Demonstrated technical skills sufficient to comprehensively use and oversee the maintenance of a complex and secure Database.
Demonstrated problemsolving skills.
Ability to work in diverse organizational settings and with diverse internal and external stakeholders in a higher education setting.
Knowledge with complex systems and information
Demonstrated ability to work independently with sensitive, confidential, volatile, and complicated issues with tact and political acumen.
Ability to exercise independent thinking and judgment and sound decisionmaking.
Demonstrated ability to interact effectively, productively, and sensitively with students, faculty, staff and parents per the standards and practices related to the Family Educational Rights Privacy Act (FERPA) and other relevant policies and best practices. Demonstrated ability to develop, facilitate, and lead training, presentations, an