Development Coordinator, Customer Service and - Normal, United States - Illinois State University

Illinois State University

Verified Company

Normal, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job no: 518813

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Work type: On Campus

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Location: Normal, Illinois

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Title: Development Coordinator, Customer Service and Engagement

Division Name:
University Advancement

Department:
Development-Fundraising

Job Summary:

This position plays a critical role in the daily operations of University Advancement, provides exceptional customer service, and supports a dynamic team of Development Officers on a variety on a projects and initiatives related to fundraising and Annual Giving.

Additional Information:

The Division of University Advancement seeks to enhance the image of Illinois State University, cultivate relationships, and secure funds. The Division is comprised of several teams working together, including Development, Alumni Engagement, University Marketing and Communications, and Advancement and Foundation Operations.
University Benefit Highlights:
Health, dental, vision, and life insurance
Retirement and supplemental retirement
Tuition waiver benefits are available to staff as well as their eligible dependents.
Paid holiday/administrative closures during Thanksgiving and Winter Breaks
Paid vacation and sick time
Salary Rate / Pay Rate:$ $26.00 per hour

Required Qualifications:

Bachelor's degree or equivalent in business administration, management, communication, or a field related to the position.
Two (2) years of professional business, financial, and/or managerial work experience

(NOTE:

A master's degree in an area consistent with the duties of the position may be substituted for one (1) year (12 months) of work experience.)

Preferred Qualifications:

Thorough knowledge and understanding of university policies and procedures.
Ability to relate well with external constituencies and provide excellent customer service to faculty, staff, students, donors, and alumni.
Ability to perform work with diplomacy, accuracy, and thoroughness.
Self-motivation for work performed independently, without direct supervision. Excellent time management and problem-solving skills. Ability to prioritize numerous projects with different deadlines and arrange tasks accordingly.
Excellent written and oral communication skills, as well as the ability to take initiative, exercise good judgement, and manage competing priorities.
Ability to exercise a high degree of confidentiality, professionalism, dependability, and accuracy.
Experience with hiring, supervising, and training student employees.

Work Hours:

M-F, 8:00am - 4:30pm

Functional Expectations:

Must be able to complete the following with or without a reasonable accommodation:

Effectively communicate on a daily basis.
Remain at a workstation for extended periods.
Move about in various locations within the Alumni Center needed to complete day-to-day work.

Proposed Starting Date:

July 2024

Required Applicant Documents:

Resume
Cover Letter
Reference List
Transcripts - See Special Instructions to Applicants section for additional options

Optional Applicant Documents:

Certification of Retirement Annuity

Special Instructions for Applicants:

Fax:
, Attn: Breanna Crippen

Address:
Illinois State University

Human Resources
Campus Box 1300
Normal, IL

Contact Information for Applicants:

Breanna Crippen
Human Resources

Important Information for Applicants:

Illinois State University is an Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at

Application Opened: 05/17/2024 10:40 AM CST

Application Closes: 05/31/2024 11:55 PM CST