Office Coordinator - Arlington, United States - Enhanced Homes LLC

Description

• Handle all inbound and outbound calls in an articulate, professional, and customerfocused manner and direct them to the appropriate department as needed.
• Schedule estimate appointments for potential projects between clients and the appropriate staff.
• Respond to all general inquiries from tenants.
• Coordinate maintenance requests from all rental properties and maintain detailed logs of issues and solutions.
• Assist with listing rental units for rent online and attend showings for potential tenants.
• Draft and issue lease agreements to new tenants as needed.
• Perform light data entry duties into our Property Management software such as tenant information, insurance information, and bills/fees.
• Maintain a quarterly schedule of property inspections.
• Assist with movein and moveout inspections, and tenants' walkthroughs as necessary.
• Schedule general appointments for staff throughout the company such as vehicle service appointments, clientstaff meetings, and subcontractor/vendorstaff meetings.
• Assist Project Management team with administrative tasks such as filing/electronic filing of documents, light data entry into our Project Management software, printing documents and blueprints, materials research, purchases/returns, and running general errands.
• Work closely with Operations manager to assist with other administrative duties as needed.
• Maintain the office organized and supplies stocked.

• Construction knowledge preferred, but not necessary. We will train the right person
• 3 years of customer service experience in an office setting
• Strong interpersonal skills and ability to deal with others in a positive, customerfocused manner
• Ability to communicate clearly and effectively, including orally, via telephone, and in writing using proper grammar, spelling and punctuation
• Ability to work well in teams and independently
• Must possess the following characteristics: selfmotivated, reliable, accountable, responsible, and committed to delivering with a high level of quality and service
• Ability to work well in a fastpaced environment and multitask
• Be detail oriented, highly organized, and able to problem solve
• Must have reliable transportation and a clean driving record
• Spanish speaker is a plus
• QuickBooks online experience is a plus

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

• 8 hour shift
• Monday to Friday

• Administrative experience: 3 years (required)
• Customer service: 3 years (required)

• Spanish (preferred)