Corporate Services Specialist - Middletown, United States - Agile Legal

Description

• Able to perform to equally high standards in durations of fast pace, high work volume of projects and tasks assigned.
• Direct communication with team members, clients, and client advisors.
• Comply with and understand company operations, policies, procedures, and quality control.
• Keep confidentiality of all client information and client matters.
• Build relationships with our clients to better understand their unique needs and concerns.
• Research, analyze, review, and process legal documents.
• Fulfill requests and answer questions for customers via phone or electronically.
• Provide excellent customer service to potential and existing clients.
• Manage customer portfolios and organize workflow to meet customers' time frame and demands.
• Data entry of client information, electronic filing, and retrieval of documents
• Navigate between multiple databases quickly and accurately.
• Recommend process improvements where applicable.
• Maintain and grow existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services.
• Must be able to successfully pass a background check.

• Energetic selfstarter who thrives in a fastpaced, teamoriented environment
• Ability to delegate work to other team members and monitor the progress of tasks assigned.
• Strong organizational skills.
• Attention to detail, solutionoriented, and forwardthinking that strives to anticipate deadlines.
• Strong research skills.
• Strong prioritization and timemanagement skills
• Flexibility and agility, with the ability to multitask.
• Problemsolving skills
• Strong computer skills and proficiency in Adobe Acrobat Pro, MS Office, Word, and Excel
• Ability to manage workflow for multiple tasks and team members and problemsolve logístical issues that may arise.
• Ability to proactively monitor deadlines and look up processes, exemptions, and rules when necessary.
• Exceptional verbal and written communication skills.
• Strong project management skills.
• Professionalism and organization skills

• At least 5 years of experience working in a businesstobusiness customer service or administrative capacity.
• Full understanding of Corporate Legal Services.
• Salesforce experience a plus

• A selfstarter who works well independently and in a team.
• Flexible and responsive.
• Enjoys communicating with clients and guiding people through projects.
• Able to function well under pressure and able to meet deadlines.
• Enjoys learning and absorbs knowledge.
• Has close attention to detail and thinks ahead.
• Pride and integrity in one's work.
• Highly professional and well organized

• Agile Legal offers Medical, Vision and Dental health coverage.
• Companypaid life insurance plan.
• 401(k) Plan
• 11 Paid Holidays,
• PTO, Paid Sick Time, and Unpaid Time Off
• Various employee incentives and bonus programs
• Flexible working around core office hours (8:30am6:00pm ET)