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    Aquatics Manager FT - West Palm Beach, United States - Small Fish Big Fish Swim School

    Small Fish Big Fish Swim School
    Small Fish Big Fish Swim School West Palm Beach, United States

    2 weeks ago

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    Description

    Job Description

    Job DescriptionBenefits:
    • 401(k) matching
    • Free uniforms
    • Paid time off
    • Training & development
    Position Overview The Aquatics Manager oversee and manages the aquatic programs and operations of Small Fish Big Fish, a private swim school. This role involves coordinating and developing comprehensive aquatic programs, ensuring the safety and well-being of participants, managing staff, and maintaining a high level of customer satisfaction. The Aquatic Manager plays a crucial role in promoting water safety, providing quality instruction, and creating a positive and enjoyable environment for swimmers of all ages.

    Perks/Benefits
    • Flexible Schedule
    • PTO
    • Training
    • Fun team atmosphere
    • Competitive pay
    • Supplemental Insurance
    • Employee Assistance Program
    • Employee discounts/swim lessons
    • 401k matching
    Qualifications
    • Bachelor's degree in a related field (e.g., Sports Science, Recreation Management) or equivalent experience (preferred)
    • Current Lifeguard Instructor, WSIT, and CPO/AFO certification. (required)
    • Proven experience in aquatic program management, preferably in a swim school or similar educational setting.
    • Strong knowledge of swimming techniques, water safety, and teaching methodologies.
    • Excellent leadership and interpersonal skills to effectively manage staff and interact with participants of all ages.
    • Exceptional organizational, problem-solving, and decision-making abilities.
    • Ability to work flexible hours, including evenings and weekends, to accommodate swim school activities and events.
    • Proficiency in using relevant software applications for scheduling, record-keeping, and communication.
    Program Development and Management
    • Develop and implement a diverse range of aquatic programs, including swimming lessons, water fitness classes, lifeguard training, and special events.
    • Create curriculum, lesson plans, and instructional materials that align with industry standards and meet the needs of various age groups and skill levels.
    • Monitor program effectiveness, assess participant feedback, and make necessary adjustments to improve program quality.
    • Stay updated on industry trends and advancements to incorporate innovative techniques and approaches into the swim school's offerings.
    Staff Management and Training
    • Recruit, hire, train, and supervise a team of qualified aquatic leaders, aquatic educators, and support staff.
    • Conduct regular staff meetings, provide ongoing training and professional development opportunities, and ensure staff compliance with safety protocols and teaching standards.
    • Foster a positive and inclusive work environment that promotes teamwork, communication, and mutual respect among staff members.
    • Perform regular performance evaluations, provide constructive feedback, and address any performance or behavior concerns.
    Safety and Risk Management:
    • Establish and enforce comprehensive safety protocols, emergency response procedures, and facility rules to ensure a safe and secure aquatic environment.
    • Conduct regular inspections of the pool area, equipment, and facilities to identify and address any potential hazards or maintenance issues.
    • Ensure all staff members are trained in water rescue techniques, CPR, and first aid, and maintain up-to-date certifications.
    • Collaborate with relevant authorities and organizations to ensure compliance with local regulations and standards.
    Customer Service and Relationship Management
    • Provide excellent customer service to swimmers, parents, and guardians, addressing inquiries, concerns, and feedback promptly and professionally.
    • Build and maintain positive relationships with clients, schools, community organizations, and other stakeholders to promote the swim school's programs and services.
    • Collaborate with marketing and communication teams to develop promotional materials, organize open house events, and implement marketing strategies to attract new customers.
    Administrative Tasks
    • Manage the swim school's budget, including financial planning, expenditure tracking, and revenue generation.
    • Prepare reports, maintain accurate records, and analyze data related to program participation, customer satisfaction, and financial performance.
    • Assist in scheduling swim classes, instructor assignments, and pool usage to maximize efficiency and accommodate the needs of participants.
    • Stay informed about industry best practices, trends, and advancements through professional development opportunities and networking.

    Note: This job description is a general overview and may be subject to change based on the specific requirements of Small Fish Big Fish Swim School.
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