Senior Helpdesk Supervisor - Little Rock - beBeeServiceDeskLead

    beBeeServiceDeskLead
    beBeeServiceDeskLead Little Rock

    3 weeks ago

    Job title: Service Desk Lead

    Description

    The Service Desk Lead role provides strategic leadership and operational oversight to our service desk functions. This position is responsible for managing daily service desk operations, leading shift teams, ensuring quality service delivery, and serving as the primary escalation point for service desk issues.

    Key Responsibilities

    • Provide operational leadership and supervision of service desk operations
    • Serve as primary escalation point for service desk issues

  • Only for registered members Little Rock, AR

    The User Support Analyst provides technical assistance to users by identifying, troubleshooting, and resolving software, hardware, and network issues. This role is focused on delivering excellent customer service, · Respond to user inquiries related to technical issues with hardw ...

  • Only for registered members Little Rock Full time $54,924 - $89,613 (USD)

    The User Support Analyst provides technical assistance to users by identifying, troubleshooting, and resolving software, hardware, and network issues. · ...

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