Sales and Catering Admin - Sacramento, United States - Hilton Sacramento Arden West

Hilton Sacramento Arden West

Verified Company

Sacramento, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

_Do as Conrad Hilton would say and "Fill the Earth with the Light and Warmth of Hospitality"_:

Perks:

Excellent Hilton Travel Benefits available

ESSENTIAL FUNCTIONS

Administrative support - general

Provided administrative support to Hilton Sacramento Arden West:
Established and maintains accurate files and trace system for the hotel

Maintains Delphi system certification requirements

Distributes group resumes/BEO and all other pertinent customer communication to insure service

Answers calls, uncover client needs and forward calls to appropriate sales team member

Maintains and orders office supplies and sales collateral as needed and within budget

Administrative support - SALES

Provides administrative support to the Group Sales Managers:
Verifies and communicates group daily event guarantees

Places follow-up calls to clients upon completion of events, sends thank you and comment card.

Maintains rapport with competitive hotels catering staff to align hotel to receive overflow referrals

Completes RFP accordingly and timely

Checks for incoming leads on the hour and distributes to sales managers per market guidelines (when assigned this duty by DOS&M)

administrative support - catering:

Provides administrative support to the Catering Sales Managers:
Generates and distributes Banquet Event Orders

Maintains Banquet Event Orders

Prepares weekly event packets and distributes to all department proper to weekly BEO meeting

Coordinates the BEO meeting with all departments to ensure professional execution of events

Coordinates events

Works closely with Food & Beverage Managers/Supervisors and Banquet Staff at both hotels to ensure all details are followed as specified by client

Assists with any event changes and special catering related requests

Knowledge, Skills & Abilities_

Experience
Two year's administrative experience or any combination of similar education and experience

Language Skills:
Read, write and speak English fluently. Ability to communicate effectively and professionally with other business departments, guests and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Ability to interpret a variety of instructions furnished in written, oral, report or schedule form.

Other Skills & Abilities:
Experience in meeting deadlines and multiple priorities of business demands as required. Possess basic knowledge of business contracts. Able to work with general supervision. Operate office equipment such as, but no limited to, printers, fax machine and copiers.