Technical customer support - Shelburne Falls, United States - Apex Dynamics

Apex Dynamics
Apex Dynamics
Verified Company
Shelburne Falls, United States

1 day ago

Savannah Johnson

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Savannah Johnson

beBee Recruiter
Description

Join the team at Shelburne Falls, where we have great people and great instruments We are the German subsidiary of Anton Paar GmbH, responsible for sales and service of precision measuring instruments with over 150 employees.

Our internationally successful company, continuous growth, and ongoing product development offer a long-term and secure career perspective. Many of our employees have been with Anton Paar for over 20 years.

To bring exceptional products and services to the market, we need remarkable and motivated individuals.

That's why we are currently seeking a Technical Customer Support (m/f/d) for Material Characterization and Automation to join our team at our location in Ostfildern.


Your responsibilities will include:

  • Being the main point of contact for customers and sales, providing support via phone, email, and onsite assistance with operating our measuring instruments (e.g. extruders, systems, and laboratory equipment), procuring spare parts, and more. You will work closely with your colleagues in sales, providing them with your technical expertise for things like technical inquiries and creating offers.
  • Conducting measurements in our application laboratory and at customer sites, interpreting results, creating documentation, and assisting customers with using measurement software.
  • Sharing your productspecific knowledge by installing equipment and providing training at customer sites. You will also have the opportunity to contribute to workshops and seminars.

Your profile should include:

  • Strong communication skills and mobility. In addition to enjoying customer contact, you should have fluent German and good English skills (written
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