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    Sales Operations Specialist - Cleveland, United States - Smith Corona

    Smith Corona
    Smith Corona Cleveland, United States

    2 weeks ago

    Default job background
    Transportation / Logistics
    Description

    Company Description

    Smith Corona is the leading US manufacturer of thermal labels using a fully integrated supply chain and direct-to-customer sales model. Located in Cleveland, Ohio, the company occupies a 300,000 square feet facility equipped with an adhesive plant, laminating, and die-cutting machines making it the only manufacturer in the US to offer such a range of products at unbeatable prices. With offerings such as Direct Thermal Labels, Thermal Transfer Labels, Wax Ribbons, and Pre-Printed Labels, Smith Corona provides an unparalleled selection of label products to its customers.

    Role Description

    This is a full-time on-site role for a Sales Operations Specialist. The Sales Operations Specialist will be responsible for managing and improving sales processes, supporting the sales team, and solving customer issues. Other responsibilities include ensuring customer satisfaction, coordinating between departments to ensure timely order fulfillment, and maintaining accurate data in the CRM system. This role is located in Cleveland, OH.

    Qualifications

    • Customer Service, Sales, or Sales Operations experience
    • Excellent Communication and Customer Service skills
    • Sales and CRM system experience
    • Strong attention to detail and problem-solving skills
    • Ability to work independently and as part of a team
    • Bachelor's degree in Business Administration or related field
    • Experience in the manufacturing industry is a plus
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