Customer Service Representative - Redmond, United States - Basalite Concrete Products

Basalite Concrete Products Redmond, United States

2 weeks ago

Description

Job Description

Dispatch/Customer Service Rep

Are you looking for a company where you can start to grow your CAREER? Where you can have a sense of job security and an opportunity for internal advancement and career development with amazing retirement options? Basalite Building Products, LLC is the place for you

Salary Range: $ $21.00 hourly, DOE and Qualifications.

Here are some of the perks Basalite Employees enjoy:

Competitive Wages
Family Owned/Oriented
Holiday Pay
401K and Profit Sharing
On-the-Job Training
Advancement Opportunities
Vacation Pay (Up to 80 hrs. the first year)
Medical, Dental, & VSP Plans available
Employee Discounts & more

WHAT THIS ROLE LOOKS LIKE: Under the supervision of the Accounting Manager, this position provides dispatching of delivery trucks to customer jobsites, ensure load accuracy, delivery communication with customers, customer service, processes customer orders, invoices and credits, directs accounts receivable requests from customers, dispatches customer pickups, and provides marketing assistance for the location sales teams. This position is required to provide sales assistance for walk-in Commercial and Retail customers; and is responsible for supporting and demonstrating the Core Values of Integrity, Safety, Respect, Customer Focus, Quality, Innovation and Financial Success. Performs other related duties as assigned.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

High school education or equivalent is required, some college-level courses are a plus.
Two years' of customer service experience and preferred experience in the concrete block and/or sack industry are a plus.
SAP experience preferred.
Dispatching is mandatory and trucking experience is a plus.
Strong aptitude for organizing personal tasks and repetitive duties in a dynamic environment.
Requires good reading, writing and mathematical skills.
Ability to communicate effectively with peers, customers and superiors.
Must have strong communication, teamwork, decision-making and interpersonal skills.
Demonstrated commitment to consistently delivering the highest quality customer service.
Working knowledge of office environment with experience using multi-line phone system, personal computers, printers, calculators, copiers, and facsimile machines. Some other equipment may be required to perform duties.
Sales experience is preferred, but not required.
Regular attendance is required.

Selected candidate for this position is subject to a pre-employment drug screen and background check

Apply:

Company DescriptionBasalite Building Products, LLC is one of the largest manufacturers of concrete masonry products in the Western United States and Canada. Product lines include structural block, interlocking paving stones, engineered wall systems, retaining walls, ornamental and garden products, and a full range of sack goods. We are a proud member of the Pacific Coast Building Products Family of Companies.

Company Description

Basalite Building Products, LLC is one of the largest manufacturers of concrete masonry products in the Western United States and Canada. Product lines include structural block, interlocking paving stones, engineered wall systems, retaining walls, ornamental and garden products, and a full range of sack goods. We are a proud member of the Pacific Coast Building Products Family of Companies.

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