Order Desk/ Customer Service Representative Needed - Ontario, United States - Wintersun Chemical
Wintersun Chemical
Ontario, United States
Verified Company
2 weeks ago
Description
FULL TIME:
MONDAY - FRIDAY
STARTING AT $18.00/ HOUR - UP (DOE)
LOOKING FOR A LONG TIME EMPLOYEE
YEARLY BONUSES+PAID HOLIDAYS+401K+HEALTH INSURANCE
Location:
Ontario California.
Description
- Answer phone calls, greet incoming drivers customers etc
- Processing orders for customers
- Collect information for orders from Sales Reps
- Ensure order information is complete and verify customer and order information for correctness, checking it against previously obtained information as necessary.
- Communicate missing information to Sales Reps
- Entering orders timely and accurately
- Estimating and tracking of shipment
- Prepare invoices, shipping document, and contracts
- Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
- Receive and respond to customer complaints.
- Direct specified departments or units to prepare and ship orders to designated locations.
Skills/ Requirements
- Multitask is a must
- Great Communication
- Microsoft Outlook/ Word/ Excel
- QuickBooks
- Confidentiality
- Attention to Detail
Pay:
From $18.00 per hour
Benefits:
- 401(k)
- Health insurance
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Inperson
Work Location:
In person
