Business Technical Analyst - Chicago, United States - McDonald's Corporation

McDonald's Corporation
McDonald's Corporation
Verified Company
Chicago, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Company Description

McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand.

We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most Innovative Companies.


Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)
Our growth pillars emphasize the critical role technology plays as the best-in-class, global omni-channel restaurant brand. Technology enables the organization through digital technologies, and improving the customer, crew and employee experience each and every day


Global Technology forging the way


Leading the digitization of our business is the Technology organization made up of innovation specialists who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of groundbreaking opportunities for the business.

We take on technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge This provides access to compelling career paths for technologists.

It's bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.


  • Assist in business Change Management activities and communications.
  • Collaborate with business stakeholders to gather and document requirements.
  • Translate business requirements into technical specifications.
  • Work closely with engineering teams to track resolutions for issues and system vulnerabilities.
  • Assist platform architects with respect to system upgrades and deployment timelines.
  • Help end users troubleshoot issues as they encounter while using the platform/solutions.
  • Timely escalation of issues to platform architects and product managers on Production issues which impacts business users.
  • Collaborating with different engineering teams and professionals to ensure defined organizational quality metrics are met.
  • Develop standard operating procedures and work with L3/L4 support team to ensure defined procedures are followed during any production issue resolution.
  • Identify areas of automation within the technology platform that can bring efficiency in the overall process and reduce complexity.

Qualifications

  • You have knowledge and understanding of cloud capabilities.
  • Hands on experience on SQL scripting and.
NET.

  • Knowledge of Javascript and platforms such as
  • Solid understanding of business processes and ability to translate business requirements into technical specifications.
  • Analytical and problemsolving skills with the ability to work with complex data sets and synthesizing data insights into actionable recommendations.
  • Excellent written and verbal communication skills to effectively collaborate with business stakeholders and technical teams and deliver outcomes of each task.
  • Attention to detail and a strong commitment to prioritize workloads, meet deadlines, and deliver highquality results.
  • Excellent collaboration skills to work effectively in crossfunctional teams.
  • Ability to effectively influence and lead through functional boundaries.

Additional Information
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
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