- Providing top-notch customer service
- Handling incoming calls efficiently
- Reporting issues impacting customer satisfaction
- Conducting timely follow-ups on account inquiries
- Offering accurate information on deposit products
- Demonstrating effective problem-solving abilities
- Exhibiting strong organizational and communication skills with keen attention to detail
- Elevating exceptional service reports and addressing complaints
- Completing essential corporate training and acquiring in-depth knowledge of systems
- Showing self-motivation to enhance knowledge and improve service capabilities consistently
- Maintaining understanding of all Retail Servicing policies and procedures
- Keeping training documentation orderly and staying updated on new information
- Operating in accordance with compliance policies and procedures
- Conducting account analysis
- Performing manual research on accounts
- Clearly documenting comments
- Processing and updating deposit applications in the system
- Making outbound calls to offer information and address inquiries
- Ensuring completeness and accuracy of database updates
- Proficiency in all necessary systems for effective customer service
- High School Diploma or Equivalent
- Previous experience in banking or customer service
- Thorough understanding of various business area processes and procedures
- Proficiency in relevant department systems
- Ability to manage multiple priorities efficiently in a fast-paced environment
- Capability to remain composed and professional while resolving complex customer issues
- Familiarity with Microsoft applications, particularly Word and Excel
- Strong oral and written communication skills
- Excellent data entry abilities
- Demonstrated track record of meeting and exceeding goals
- Specialized skills developed through job-related training
- Proactive in identifying innovative solutions to challenges
- Able to work with minimal supervision
- Consistent in meeting strict attendance requirements
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Dealer Services Representative
3 days ago
Scott Sports SA (USA) Utah, United StatesSCOTT Sports is seeking a dedicated individual for the full-time position of Dealer/Customer Support Representative to be in our Holladay office. SCOTT Sports was established in 1958 and has grown into an international action-sport brand. Join our team and work with our core spor ...
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Customer Service Representative
2 weeks ago
R1 RCM Provo, United States Full timeLocation: Utah Valley · Shift: Monday-Friday 6:00am-2:30pm. · As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build ...
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Customer Service Representative
2 weeks ago
Careers Provo, United States Full timeSalary base: $16 an hour · monthly sales bonus: 8% (~ $2,000 per month) · Total compensation $32,000 - $65,000 per year · flexible schedules and ability to work remotely 3 out of 5 days per week (Tuesdays and Wednesdays are in office) · Customer Care Support Representative - ...
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Customer Service Representative
3 weeks ago
Serenity Healthcare, LLC Provo, United StatesCustomer Service Representative · Onsite - Provo, UT · Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providi ...
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Patient Service Representative
1 week ago
Intermountain Healthcare Provo, United StatesJob Description: · Monday-Friday 8a-5p with 1 hour lunch. Full Time Kidney services clinic · You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities. We look for individuals who embody Intermountain's values and focus on e ...
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Customer Service Representative
1 week ago
R1 Revenue Cycle Management Provo, United StatesLocation: Intermountain HospitalsShift: Part Time- PRN- Days & Hours will vary depending on coverage needs. Position is as needed with no set days or hours--must be available for schedule minimum of 48 hours a month (60% of schedule upfront) and 24 hours on-call a month (one day ...
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Patient Service Representative
2 days ago
Intermountain Health Provo, United StatesJob Description: · No Summary Available · Shift Details: · The float pool provides coverage for clinics that open as early as 6:30 AM and stay open as late as 7 PM Monday thru Friday. We also support the InstaCares which are typically open 7 days a week and holidays from 7:50 AM ...
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Customer Service Representative
1 week ago
Swipejobs Provo, United StatesJob Description · Job DescriptionApply Today, Work Today · Weekly Pay · Job Description: · Are you a bilingual (Spanish) customer service professional? Join our Client's team as a Customer Service Associate and make an impact. We value your skills and offer a supportive environme ...
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Customer Service Representative
2 weeks ago
Cozy Earth Orem, United StatesJob Description · Job DescriptionCozy Earth in Vineyard, UT is looking to hire a full- or part-time Customer Service Representatives to help support our customers with our luxury home and apparel products. Do you have a customer service mindset and enjoy learning new skills? Are ...
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customer service representative
1 week ago
Family Dollar Orem, United StatesFamily Dollar - 775 N OREM BLVD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash ...
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Member Services Representative
1 day ago
VASA Fitness UT Corporate Office, United StatesPOSITION DESCRIPTION · POSITION TITLE: Member Services Representative · REPORTS TO: Member Services Team Lead · DEPARTMENT: Member Services · LOCATION: Corporate Office (remote positions available) · FULL TIME: Monday-Friday 11:00AM -- 8:00PM · FLSA STATUS: Non-Exempt, Hourly · C ...
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Patient Service Representative
3 weeks ago
Intermountain Healthcare Provo, United StatesJob Description · No Summary Available · Shift Details · The float pool provides coverage for clinics that open as early as 6:30 AM and stay open as late as 7 PM Monday thru Friday. We also support the InstaCares which are typically open 7 days a week and holidays from 7:50 AM ...
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Customer Service Representative
3 weeks ago
Radiant Ventures Willow Lake, United States*You are our new Customer Service Representative (m/f/d) Sales / Service 1&1 at Willow Lake* · *Your career starts today* · At Willow Lake, people are at the center of everything we do · We want to support and challenge you · We listen to your ideas to help us improve · As we gro ...
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Member Services Representative
1 month ago
Aston Carter Provo, United States Contract to RegularDescription: · Answer inbound calls and make outbound phone calls to and from members, physicians and pharmacies while delivering a world class member experience. · Follow-up, resolve, and document issues related to the member interaction. Route inquiries needing further investig ...
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Sagility LLC Provo, United StatesSagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case m ...
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Part-time Member Service Representative
3 weeks ago
Deseret First Credit Union Orem, United States Part timeThere's a reason we've won so many awards for being one of the best companies to work for We invite you to apply to join our family, and here's what's in it for you: · * 12 paid holidays · * A positive atmosphere and co-workers who truly care · * Benefits, perks, and discounts wo ...
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Customer Service Representative
14 hours ago
Koy Jasperson - State Farm Agent Spanish Fork, United StatesJob Description · Job DescriptionPosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping ...
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Saela Orem, United StatesJob Description · In an Outside Sales Representative position, you will have a small daily route where you will be treating customers' homes with various pest control treatments, techniques, and inspections while providing exceptional customer service. You will also be responsib ...
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Saela Orem, United StatesJob Description · Job DescriptionJob Description · In an Outside Sales Representative position, you will have a small daily route where you will be treating customers' homes with various pest control treatments, techniques, and inspections while providing exceptional customer ser ...
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Customer Service Representative
4 days ago
Russell Tobin South Jordan, United StatesPosition Title: Customer Support Representative/Account Representative-Sr · Location:South Jordan UT · Pay rate: $21-$21.99/hr. on w2. · Preference Criteria: · We prefer candidates with either a College Degree or Previous Contact Center Experience. · Position Description: Join ou ...
Customer Service Representative - Utah, United States - Onward Play
Description
Our client, a company in the financial industry, is in search of a skilled Call Center Specialist to join their dynamic team.
Responsibilities:
Training and Growth:
Processing Tasks:
Skills and Requirements:
Rate of Pay: $22 per hour (W2)
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