Customer Service Representative - Orem, United States - Cozy Earth

Cozy Earth Orem, United States

2 weeks ago

Description

Join Cozy Earth as a Customer Service Representative in Vineyard, UT!

Cozy Earth is seeking a dedicated individual to join their team as a full- or part-time Customer Service Representative. If you have a passion for assisting customers and enjoy acquiring new skills, this position might be your gateway to a successful career in the e-commerce industry.

At Cozy Earth, we offer a **competitive wage** of **$15/hour** for this role, along with a range of **excellent benefits** such as medical, dental, vision coverage, flexible schedules, growth opportunities, and even snacks! Additionally, you will have access to an employee and friends and family discount.

A glimpse into your day as a Customer Service Representative:

As part of the team, you will engage with customers to ensure their interaction with our brand is nothing short of delightful. Handling calls, chats, and emails with a friendly demeanor, you will assist customers in tracking orders, answering product inquiries, and addressing returns or warranty issues promptly and professionally. Be prepared to tackle any new challenges or projects with enthusiasm, knowing that your dedication contributes to our customers' contentment.

What we are looking for in a Customer Service Representative:

Openness to acquiring new skills and fostering personal development
Exceptional customer service capabilities

Prior experience in customer service is valued, but not mandatory. We consider various aspects when evaluating candidates, such as strong communication skills, effective multitasking and time management abilities, adaptability to fast-paced environments, and aptitude for both independent and collaborative work. Are you quick to grasp new technologies and skills? If so, you could be an ideal fit for our dynamic team!

Work Schedule:

This role offers flexible shifts from either **7 AM - 3 PM** or **10 AM - 6 PM**.

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