Scheduling Coordinator - Lebanon, United States - Angels On Call
Description
Exciting and Committed Home Care Agency is seeking a Bilingual Spanish speaking Staff Scheduler for our office in Lebanon, PA.
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Amazing office, meaningful work, great benefits
Benefits:
- 401(k)
- 401(k)
- Vision insurance
- Dental insurance
- Health insurance
- Life insurance
- Employee assistance program
- Paid Sick Time
- Paid Time Off
- Paid Holidays
- Professional development assistance
- Referral program
Responsibilities:
- Manages phone calls in a supportive manner
- Scheduling for staff and caregivers
- Assist with the required compliance items of caregivers
- Maintains patient confidentiality and privacy with dignity and respect
- Assisting the office team and clients as needed
- Efficiency in working alongside Field Service Coordinator and Marketer to best understand case to case patient needs for scheduling qualified caregivers
Requirements:
- Must speak fluent English and Spanish
- Experience in Home Care or similar
- Experience in supporting highvolume calls, recruitment, and scheduling
- Must have exceptional administrative and customer service skills
- Must be detailoriented, proactive and selfmotivated
- Willingness to learn new skills and take on additional projects
- Selfstarter with the ability to work independently
- Must be tech savvy such as Microsoft Office and Scheduling Platforms
Schedule:
-
Full-time:
- 8 hour shift
- Monday to Friday (8am4:30pm)
Pay:
$ $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- Monday to Friday
- No weekends
Education:
- High school or equivalent (required)
Experience:
- Customer service: 1 year (required)
- Scheduling: 1 year (required)
Language:
- Spanish (required)
Work Location:
In person
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