Supervisory IT Cybersecurity Specialist - Arlington, United States - US Cybersecurity and Infrastructure Security Agency

US Cybersecurity and Infrastructure Security Agency

Verified Company

Arlington, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Duties:

Typical work assignments include:

Working with other service managers and product owners to balance and prioritize services to meet overall customer requirements, constraints, and objectives.
Providing advice and input for Disaster Recovery, Contingency, and Continuity of Operations Plans.
Providing ongoing optimization and problemsolving support.
Promoting compliance and ensuring all personnel actions are taken in accordance with Federal personnel laws, regulations, and Equal Employment Opportunity (EEO) program policies.
Ensuring continuous analysis of CISA's complex systems and infrastructure to ensure the organization achieves and sustains the appropriate level of reliability in systems, services, and products.

Requirements:

Conditions of Employment:

You must be a U.S. citizen.
All Federal employees are required to participate in Direct Deposit/Electronic Funds Transfer for salary payments.
DHS uses E-Verify, an Internetbased system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
You must be able to obtain and maintain a security clearance suitable for Federal employment as determined by a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
Oneyear of supervisory probationary period may be required.
This position may be designated as essential personnel. Essential personnel must be able to serve during continuity of operation events without regard to declarations of liberal leave or government closures due to weather, protests, and acts of terrorism or lack of funding. Failure to report for or remain in this position may result in disciplinary or adverse action in accordance with applicable laws, rules, and regulations (5 U.S.C and 5 CFR Part 752, as applicable).

Qualifications:

To be considered mínimally qualified for this position, you must demonstrate that you have the required experience for the respective grade level in which you are applying:

EXPERIENCE:

Experience must be Information Technology (IT)-related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

You must have ITrelated experience demonstrating each of the four competencies listed below:
Attention to Detail:
Is thorough when performing work and conscientious about attending to detail.

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Customer Service:

Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

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Oral Communication

Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

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Problem Solving:

Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND
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SPECIALIZED EXPERIENCE:In addition to meeting the qualification requirement listed above, you must have at least one full year (52 weeks) of specialized experience at the next lower GS-grade level (or equivalent). Specialized experience is experience that has equipped you with the particular competencies to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.
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GS-14
You qualify for the GS-14 grade level if you have at least one (1) year of specialized experience at the GS-13 grade level (or equivalent) performing the following duties:

Exercising a full range of supervisory and personnel management authorities and responsibilities in directing the work of subordinate staff.
Performing functions related to Site Reliability Engineering (SRE) (e.g., availability, latency, performance, efficiency, change management, monitoring, emergency response, capacity planning).
Operating a Help Desk, Service Desk, or Operations Center (e.g., Service Operations, Network Operations Center (NOC), Technical Operations Center (TOC)).

National Service Experience (i.e.

, volunteer experience):
Experience refers to paid and unpaid