- Handle high amounts of incoming calls
- Identify and evaluate customers' needs to deliver satisfaction
- Build sustainable relationships of trust through open and interactive discussions with customers and our field personnel
- Provide accurate, valid, and comprehensive information by using company approved methods/tools
- Reach personal/customer service targets and call-handling goals
- Manage complaints and collaborate with your team to provide proper solutions and options within the time limits; follow up to secure resolution
- Keep records of interactions with customers and team members. Process customer accounts, and maintain accurate and up to date information
- Follow communication procedures, guidelines, and maintain records
- Go the extra mile to engage customers
- Proven customer support experience or experience as a client service representative
- Track record of not just reaching, but exceeding customer communication requirements
- Strong phone administration skills and active listening capabilities
- Strong experience with data entry systems and practices
- Customer orientation and capacity to adapt/respond to different types of characters
- Exceptional communication and presentation skills - oral and written
- The ability to multi-task, prioritize, and control time effectively is a must for this position
- Ability to work under pressure in a high-volume, fast-paced environment
- Team player who always maintains a positive attitude
- Ability to interact with clients and co-workers in a respectful and polite manner
- Experience working with Microsoft Outlook, Word, and Excel
- High school degree minimum
- Health, vision and dental insurance for employee (post-90 days)
- 401k (employer match)
- Maternity and paternity leave options
- Paid holidays and vacation
-
Data Protection Officer
3 weeks ago
Quantum Innovations Kanawha, United StatesJob Advertisement · The Brandenburg IT service provider (ZIT-BB) is the central IT service provider for the immediate state administration of Brandenburg and stands for efficient and professional IT service from a single source. The extensive range of tasks includes, among other ...
-
Financial Accounting Clerk
3 weeks ago
Nexus Dynamics Charles Town, United StatesJOB DESCRIPTION The Student Services Rostock-Wismar, in collaboration with the University of Rostock, the University of Wismar, and the University of Music and Theatre Rostock, is responsible for the social, economic, health, and cultural support of the students in these institut ...
-
Administrative processing/visitor reception
3 days ago
SilverLinx Clendenin, WV, United States FreelanceWe welcome all team members who are interested in working together with us to further develop the positioning of our client company and have a passion for administrative work and enjoy interacting with visitors and guests. · As a Visitor Reception Clerk (m/f/d), you will primaril ...
-
File Clerk/Receptionist
3 weeks ago
The Adecco Group Charleston, United StatesAdecco is assisting a local law firm in recruiting for a File Clerk/ Receptionist opening in Charleston, WV. This is for a contract-to-hireopportunity. As a File Clerk/ Receptionist, you will perform a variety of duties according to established pol File Clerk, Receptionist, Clerk ...
-
West Virginia Department of Education Charleston, United StatesPosition Type: · Administration (Operations)/Director/Manager · Date Posted: · 5/3/2024 · Location: · 35 - County Wide · Date Available: · 07/01/2024 · Closing Date: · 05/09/2024 · County: · Jackson County Schools - website · COUNTYWIDE POSTING NUMBER: P · DIRECTOR OF CONS ...
-
Construction Clerk
2 weeks ago
EnSiteUSA Charleston, United StatesTitle: Construction Clerk · Location: Charleston, WV · We are seeking candidates for a long term Construction Clerk position in Charleston, WV. Candidates should have document management experience including heavy SharePoint administration, transmittals, distribution lists, etc ...
-
Courtroom Deputy Clerk
4 days ago
United States Courts South Charleston, United StatesCourt Name/Organization: West Virginia Southern District Court Overview of the Position: This U.S. District Court for the Southern District of West Virginia is seeking qualified candidates for the position of full-time Courtroom Deputy Clerk to the Honorable Frank W. Volk, U.S. D ...
-
Court Specialist
4 days ago
Charleston County, SC Charleston, United StatesThis position is responsible for the filing of Court cases and documents in a professional office environment. · HIRING SALARY: $42,145 (Estimated annualized compensation) · OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY · The duties involved in this position are data ...
-
Court Specialist
2 weeks ago
Charleston County Sc Charleston, United StatesThis position is responsible for the filing of Court cases and documents in a professional office environment.HIRING SALARY:$42,145(Estimated annualized compensation)OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY, SUNDAY, 9/01/2024.The duties involved in this position ...
-
Court Specialist
2 weeks ago
Charleston County, SC Charleston, United StatesThis position is responsible for the filing of Court cases and documents in a professional office environment. · HIRING SALARY: · $42,145 · (Estimated annualized compensation) · OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY, SUNDAY, 9/01/2024. · The duties involv ...
-
Administrative Assistant/Runner
3 weeks ago
Evans Carter Kunes & Bennett PA Charleston, United StatesJob Description · Job DescriptionAdministrative Support Clerk (Part-Time) · Position: Administrative Support Clerk: Downtown Charleston: Law firm with five to ten attorneys · Job Summary: We are seeking an Administrative Support Clerk to provide essential support to our legal ass ...
-
Office specialist
3 days ago
Redwood Ventures Nitro, WV, United States Freelance**The Magistrate of the City of Pfungstadt** · **is seeking a** · **Office Clerk (m/f/d) for Accounting and Administrative Tasks at the Municipal Operations Center** · The Municipal Operations Center of the City of Pfungstadt currently employs approximately 40 staff members and c ...
-
Court Specialist
2 weeks ago
CHARLESTON COUNTY, SC Charleston, United StatesSalary: · $42,145.00 Annually · Location : · Charleston, SC · Job Type: · Full-Time · Job Number: · FC209285 · Department: · Clerk of Court · Opening Date: · 04/22/2024 · Description · This position is responsible for the filing of Court cases and documents in a prof ...
-
Court Specialist
1 week ago
Charleston County, SC Charleston, United StatesSalary: · $42,145.00 Annually · Location : · Charleston, SC · Job Type: · Full-Time · Job Number: · FC209285 · Department: · Clerk of Court · Opening Date: · 04/22/2024 · Description · This position is responsible for the filing of Court cases and documents in a prof ...
-
Account Specialist II
3 weeks ago
Charleston County, SC Charleston, United StatesSalary: $42,145.00 Annually · Location : Charleston, SC · Job Type: Full-Time · Job Number: FC209288 · Department: Clerk of Court · Opening Date: 04/22/2024 · Description · This position is responsible for performing a variety of duties that are data entry driven and utiliz ...
-
Transportation Operations Clerk
2 weeks ago
NFI Industries Charleston, United StatesThe Operations Clerk supports the Transportation Manager through the completion of daily administrative and clerical tasks. · Shift: M-F 8:00a-5:00p · Essential Duties & Responsibilities: · Scans documents into NFI system · Pairs scanned documents with corresponding order numb ...
-
Courtroom Deputy Clerk
1 week ago
West Virginia Southern District Court Charleston, United StatesMain content Job Details for Courtroom Deputy Clerk · Court Name/Organization: West Virginia Southern District Court Overview of the Position: This U.S. District Court for the Southern District of West Virginia is seeking qualified candidates for the position of full-time Cou ...
-
Court Specialist
5 days ago
Charleston County Sc Charleston, United StatesSalary:$42,145.00 AnnuallyLocation :Charleston, SCJob Type:Full-TimeJob Number:FC209285Department:Clerk of CourtOpening Date:04/22/2024DescriptionThis position is responsible for the filing of Court cases and documents in a professional office environment.HIRING SALARY: $42,145 ( ...
-
Supervisor 1
4 days ago
State of West Virginia Charleston, United StatesUnder general supervision, manages administrative process of encumbrance. Performs full performance supervisory work overseeing the activities of clerical support staff which includes, front desk clerk, bid clerk, and imaging operator. Completes annual performance appraisals, app ...
-
Hotel Night Auditor
6 days ago
SLEEP INN Charleston, United StatesJob Description · Job DescriptionOur property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer s ...
Administrative Clerk - Charleston, United States - Aqua Blue Pools
Description
Job Description
Job DescriptionAbout the Administrative Clerk Position#ZR
Our administrative clerk, will be the main point of communication with customers contacting our office. You will resolve developing problems that our clients might face with precision and competence. Your main roles in this position is effective communication and administration with our customers and field personnel.
The best representatives are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our team can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigating if they don't have enough information to address and resolve any issues that may arise.
Your goal will be to ensure exceptional service standards, keep detailed records, and sustain a high level of customer communication and satisfaction - and internal company communication as well.
If this describes you, please apply.
Hours of work are between 7am-5pm, Monday - Friday (In office work - not remote)
Customer Service Representative ResponsibilitiesAqua Blue Pools is home to a team of motivated professionals united by a mission to provide elite customer service and the highest quality pool construction, pool maintenance, and service, and have fun doing it We do this for our clients and peers.
We believe in creating a great experience for our customers and peers alike. We stay nimble to evolve in an ever-changing environment. And, we value communication and integrity as essential. We've been doing this since 1991 in the Lowcountry and seek long-term team members who can join in on this journey with us.
As a team member of Aqua Blue Pools, you are provided with programs designed to fulfill your life goals, personally and professionally: