Management of Endpoint Security Operations - Cedar Grove Colony, United States - Radiant Innovations
Description
- Responsible for the Endpoint Security Operations department and its results
- Ensuring a stable, secure, and future-oriented operation within the provision of Endpoint Security Services
- Monitoring compliance with service and operational level agreements (SLA/OLA) as well as agreed customer requirements
- Continuous analysis and evaluation of KPIs and derivation of measures to increase efficiency
- Driving the improvement process to continuously optimize procedures, processes, and workflows
- Promoting collaboration with internal and external stakeholders, especially with other operational units of BWI
- Informing and advising senior management and other stakeholders on all important activities within the responsibility area
- Ensuring a high level of expertise and promoting continuous training and development of team members
- Disciplinary leadership of experienced team leaders and specialized employees
- Planning and management of on-call duty and shift operations
- Successfully completed studies in (business) informatics, with a focus on IT security advantageous, or a comparable qualification with relevant professional experience
- Minimum of 6 years of professional experience, ideally in the public sector/military environment, with a special focus on the operation of security services (but not limited to)
- In-depth understanding and practical experience in service operation according to ITIL or comparable frameworks
- Strong interest in continuous development of operational continuity
- Proof of relevant security certificates, ITIL
More jobs from Radiant Innovations
-
Mechatronics Technician
Wall Lake, United States - 1 week ago
-
Field Service Technician
Hideaway, United States - 2 weeks ago
-
Senior physician for child and adolescent psychiatry and
Ekron, United States - 1 week ago
-
Foreign Trade and Export Control Officer
Santa Clara Pueblo, United States - 2 weeks ago
-
Engineer / Technician (m/f/d) Testing Technology
Five Points, United States - 1 week ago
-
Wastewater Master
Ennis, United States - 2 weeks ago