Patient Service Rep Float - Exeter, United States - Exeter Hospital

Exeter Hospital

Verified Company

Exeter, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Obtains and documents accurate information to complete the admitting and/or registration process based on assigned department. Floats between all Patient Access departments to provide coverage based on need.

Requirements:

0 to 6 months experience
High School or GED

Responsibilities:

Accurately collect demographic and financial data, define and educate patients on financial responsibilities and complete insurance verification on designated patients.
Schedule patient appointments for the respective site, where indicated
Coordination of activities related to admission of patients including, but not limited to, any regulatory forms and registration of outpatient/ED patients for hospital services and coordinating clinical placement (to include bed placement).
Utilizes superior customer service skills to perform daily administrative duties to include greeting and checkin of patients while demonstrates sensitivity to the patient's comfort, confidentiality and concerns.
Provides patient education, Advance Directives, Patient's Rights, Consents and Medicare Important Message forms to patients at the time of admitting and/or registration process, obtains signatures from appropriate consenting party on all necessary forms, and scans all forms into Meditech, as needed.
Collection of copays, patient balances, posting payment and adjustment transactions, and balancing daily journal, depending on site
Competent in registration software systems for Core and Exeter Hospital departments.
Transitions between all Patient Access departments to provide coverage.
Assists with daily quality control.
Performs other duties as assigned.

Location:
Exeter Hospital - EH-Patient Access-ACASA

Schedule:
full time, Varied Shifts, 730a-4p when not assigned to cover vacancies. Variable shifts when assigned 630a-11p