Webcast and Event Support - Santa Clara, United States - Heunets Inc.

Heunets Inc.
Heunets Inc.
Verified Company
Santa Clara, United States

2 days ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Webcast and Event Support


Job Description:


  • Run corporate webcasts and provide support for UC technologies such as Webex, Microsoft Teams and Cisco video conferencing.
  • Organization o Planning, executing, tracking multiple meetings o Ability to keep up to date on virtual event technology o Liaison between facilities, Booking team
  • Coordinating (Webcast production) o Scheduling and booking o Attend in client meetings and conference calls to identify issues and make recommendations
  • Technical skills o Knowledge of current platforms and social media technology is a plus o Microsoft Teams, MS Live Events, Pearl 2, IBM (Ustream), Webex Meeting, WebEx Events, Jira, VC Systems
  • Video editing programs (Adobe Premiere Pro)
  • Video and audio CODECS
  • MS O365 Suite proficient
  • Proficiency with working with AV equipment, mixers, HD, and various support and troubleticket systems (Service Now) Skills:
  • Minimum 3 years of experience in IT working as Telecom and Webcast technician
  • Minimum Bachelor's degree in Computer Science, Engineering or related discipline
  • Experience using collaboration and conferencing tools such as Cisco Webex, Microsoft Teams
  • Experience with Vyopta, Synergysky, MagicInfo, Cisco TMS and Expressway is a plus
  • Technical, analytical, and presentation skills with a high degree of self motivation and cando attitude with strong MS office skills
  • Ability to work in a dynamic environment and adhere to tight deadlines
  • Resilient and result driven to meet the required deadlines
  • Strong communication and interpersonal skills (verbal and written)

Pay:
$48,000.00 per year


Benefits:


  • 401(k)
  • Health insurance
  • Paid time off

Schedule:

  • Monday to Friday

Application Question(s):

  • Are you willing to undertake BGV/DT testing.
  • Do you have a Team Lead experience?

Experience:


  • Windows: 3 years (required)
Active Directory: 3 years (required)

  • Desktop support: 5 years (required)
- iOS: 2 years (preferred)

  • Help desk: 3 years (required)
  • Technical support: 5 years (required)
  • Telecom and Webcast: 3 years (preferred)
  • ServiceNow: 3 years (required)

Ability to Relocate:

  • Santa Clara, CA 95051: Relocate before starting work (required)

Work Location:
In person
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