-
Dentist – DDS
1 day ago
Aspen Dental Florence, United States Full timeThis opening is a lead dentist role, Managing Clinical Director. · Up to $20000 Sign On Bonus and $7500 Relocation. · At Aspen Dental, we put You first, offering the financial security and job stability that comes with working with a world-class Dental Service Organization (DSO). ...
-
Customer Service Manager
1 week ago
SAM CARBIS SOLUTIONS GROUP LLC Florence, United StatesDo you want to be an integral part of an organization's growth strategy? Do you thrive being part of a team that lives out their mission every day, invests in community and has fun along the way? Do you often think, How can we make this more effective and a better experience? If ...
-
Fully qualified lawyer
6 days ago
Horizon Innovations Florence, United StatesThe Bavarian Association of Statutory Health Insurance Physicians, as a public corporation, represents the interests of the approximately contracted physicians and psychotherapists in Bavaria. · As the most important player in outpatient healthcare, we shape the statutory tasks o ...
-
Patient Support Representative
3 days ago
HopeHealth Timmonsville, United Statesfalse · false · false · EN-US · X-NONE · X-NONE · MicrosoftInternetExplorer4 · Overview of the Position: · The Patient Support Representative is primarily responsible for the registration of patients, collection of copays / payments, and the coordination of support and logist ...
-
Patient Support Representative
2 hours ago
HopeHealth Inc Timmonsville, United StatesJob Description · Job DescriptionOverview of the Position: · The Patient Support Representative is primarily responsible for the registration of patients, collection of copays / payments, and the coordination of support and logistical functions necessary for the effective and ef ...
-
OBGYN Opening in Florence, AL
1 week ago
Lifepoint Health Florence, United States Full timeJob DescriptionNorth Alabama OBGYN in Florence, AL is seeking a highly skilled, BC/BE OBGYN physician to join their busy, well-established practice located 1 hour west of Huntsville. North Alabama Medical Center has grown into the largest, most comprehensive medical facility in n ...
-
Urologist - MUSC Health Florence Medical Center
4 weeks ago
Medical University of South Carolina Florence, United States Full timeMUSC Health - Florence Medical Center is seeking a board certified or board eligible Urologist to join a busy, hospital-based urologic practice in Florence, South Carolina. The chosen candidate will join two other Urologists and two Nurse Practitioners to provide innovative treat ...
-
Advanced Gastroenterology Opportunity
2 days ago
Medical University of South Carolina Florence, United States Full timeMUSC Health- Florence Medical Center is seeking 1 BC/BE Advanced Gastroenterologist to join a very busy gastroenterology practice with 1 other Gastroenterologist and 2 Nurse Practitioners in Florence, SC. Florence is centrally located to many desirable locations that are just a s ...
-
Gastroenterology Opportunity
2 days ago
Medical University of South Carolina Florence, United States Full timeMUSC Health - Florence Medical Center is seeking 2 BC/BE Gastroenterologists to form an inpatient only gastroenterology service. This service will be a seven-on-seven off model doing inpatient consults and performing inpatient endoscopy. This team will collaborate with busy gastr ...
-
Call Center Representative-Florence SC
1 week ago
Associates Asset Recovery Florence, United StatesAt Associates Asset Recovery, we rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We're looking for a highly skilled call center representative to join our team, managing a large volume of inbound and outbound calls. The id ...
-
Call Center Representative-Florence SC
6 days ago
Associates Asset Recovery Florence, United StatesAt Associates Asset Recovery, we rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We're looking for a highly skilled call center representative to join our team, managing a large volume of inbound and outbound calls. The id ...
-
Associate Financial Representative
5 days ago
Modern Woodmen of America Florence, United StatesOverview · The Modern Woodmen – Florence office is seeking a motivated and driven individual to join our team as an Associate Financial Representative. This role offers an opportunity to partner with a respected local business and work alongside the Managing Partner and Senior F ...
-
General Sonographer
6 days ago
Cuready - SonoSource Florence, United StatesGeneral Sonographer --- Florence, SC · $2237 weekly gross pay + $500 bonus · Job Summary: · Cuready is looking for an experienced general sonographer to work a 13 week contract at one of our affiliated hospitals in South Carolina. · Contract term: Start: 05/20/2024 · Ter ...
-
Registered Dietitian
3 days ago
FRESENIUS MEDICAL CENTER Florence, United StatesDescription · Provide your personal attention and kindness, professional insight, and a generosity of spirit. Offer expertise and encouragement. Enhance each patient's future-as well as your own. · Connect with your goals and change lives · with Fresenius Medical Care North Ameri ...
-
Certified Dealer Operator
6 days ago
Blanchard Machinery Florence, United StatesOverview: · This position is a Cat Certified Dealer Operator (CDO) that works within the machine sales division. The CDOs primary functions are to partner with sales representatives and customers in machine deliveries, product demonstrations, and sales support activities. This p ...
-
Pharmacy Manager
1 week ago
McLeod Health Florence, United StatesMaintains a professional image and exhibits excellent customer relations with patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards, Core Values, Mission and Vission. · Monitors and analyzes financial processes and operations related t ...
-
Locum Physician
6 hours ago
Delta Locum Tenens Florence, United States contractCOVERAGE REQUIREMENTS Surgery - Hand (Hand Surg)June 1 - ongoing · POSITION DETAILS Surgery - Hand (Hand Surg)Clinic + inpatient · 2-3 days per week in the OR and 2-3 days in clinic · Clinic hours: Mon-Thurs 7:30a-5p. Friday: 7:30a-12p · Surgical volume: 5-14 cases per week · APP ...
-
Locum Physician
6 hours ago
Delta Locum Tenens Florence, United States contractDATES NEEDED NeurologyCoverage needed starting 12/ · Shift Details: 8a-8p, NO call. · POSITION DETAILS Neurology Setting: Inpatient · Responsibilities: on-site coverage for IP consults only. · Required Procedures: NOT required to perform or read EEG, NCV, and TPA. Also, not resp ...
-
McLeod Health Florence, United States* Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values. · * Assists the physician in assessing the needs of patients based on data collected t ...
-
Physician Office LPN
1 week ago
McLeod Health Florence, United States1. Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co- · workers in accordance with our Service Excellence Standards and Core Values. · 2. Assists the physician in assessing the needs of patients based on data collec ...
Patient Support Representative - Florence, United States - HopeHealth Inc
Description
Job Description
Job DescriptionOverview of the Position:
The Patient Support Representative is primarily responsible for the registration of patients, collection of copays / payments, and the coordination of support and logistical functions necessary for the effective and efficient delivery of services in the clinic.
Education and Experience:
• High School Diploma or equivalent required
• Two year medical office experience preferred
• Two years customer service experience
Required Skills / Core Competencies:
• Must possess excellent oral and written communication
• Must have the ability to collaborate with others to improve the patient experience and address needs
• Ability to take initiative and handle various task simultaneously
• Knowledge of policies, procedures, regulations, and protocols
• Knowledge of data bases (ex: EMR systems)
• Bilingual in English/Spanish preferred
• Familiar with Medical terminology
• Excellent interpersonal skills
• Detailed oriented
• Compassion for patients
• Comfort with diversity
• Recognition of different health plans
• Professional appearance at all times
• Excellent time management skills
• Proper telephone etiquette
Supervisory Responsibilities:
• This position has no direct reports
Essential Job Functions:
These functions will be performed by the Patient Support Representative and will be the responsibility of the incumbent working with the patients, medical providers, clinical staff and non-clinical staff to ensure excellence in service for the patient.
• Greets patient professionally both in person and on the phone
• Answers incoming telephone calls and triages quickly and appropriately
• Assist patients with completing necessary paperwork
• Maintaining information confidentiality at all times
• Scheduling of appointments
• Comfort patients by anticipating anxieties and effectively answering questions
• Keeps clinical team updated on schedule changes and patient arrivals
• Ability to interpret, adapt, and apply guidelines and procedures
• Required to participate in training opportunities
• Helps promote office efficiency
• Helps promote/meet practice goals established by leadership
• Faxing records/authorizations in a timely manner
• Participates in Continuous Quality Improvement activities, to include making recommendations for strategies to improve quality of care.
• Ability to advocate for the client by bringing concerns about the services to the attention of the clinical staff, provider, supervisor, or other management.
• Maintains petty cash amount. Runs daily report to reconcile all payments accepted throughout the day.
• Scans insurance cards and collects payments for copay and/or patient balance
• Verifies patient balances. Works with patient to implement a payment plan when necessary
• Manage inventory of needed office supplies
• Monitors the waiting area
• Keeps front office area clean and organized.
• Updates patient demographics
• Other duties as assigned
Additional Requirements for Dental Services:
• Reviewing treatment plans with patients and / or family
• Other duties as assigned
Physical Requirements:
Hearing: Adequate to perform job duties in person and over the telephone. Speaking: Must be able to communicate clearly to
patients in person and over the telephone. Vision: Visual acuity adequately to perform job duties, including reading information
from printed sources and computer screens. Other: Requires occasional lifting and carrying items weighing up to 10 pounds
unassisted in normal daily activities and up to 30 lbs. for other required work activities. Additionally, requires frequent bending,
reaching, and repetitive hand movements (especially if keyboarding and writing), standing, walking, squatting, and sitting, with
some lifting, pushing and pulling exerted regularly throughout a regular work shift.