- Handle a large volume of inbound and outbound calls in a timely manner
- Follow communication scripts and use knowledge of the company's products and services to go off-script when necessary
- Identify customer needs, research issues, resolve complaints, and provide solutions
- Maintain ownership of calls throughout the lifecycle of a caller's request, including follow-ups with escalation team
-
Responsibilities
- Memorize client services and fees, and refer to them during calls
- Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately
- Retain information learned to be able to handle calls faster and effectively
- High school degree or equivalent
- Experience working in a call center or customer-support role
- Strong active-listening and verbal-communication skills
- Proficiency in problem-solving
- Ability to multitask and manage time effectively
-
Remote call center representative
1 week ago
Randstad Florence, United StatesWe are seeking candidates who are passionate about helping our business and enjoy working in a fast paced environment that ranks among some of the top scores in engagement in the industry. As a Customer Service Representative, you may support our trade partners, consumers, and/or ...
-
Remote Call Center Representative
2 weeks ago
Randstad North America, Inc. Florence, United StatesWe are seeking candidates who are passionate about helping our business and enjoy working in a fast paced environment that ranks among some of the top scores in engagement in the industry. As a Customer Service Representative, you may support our tra Representative, Call Center, ...
-
Call Center Representative-Florence SC
3 weeks ago
Associates Asset Recovery Florence, United StatesAt Associates Asset Recovery, we rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We're looking for a highly skilled call center representative to join our team, managing a large volume of inbound and outbound calls. The id ...
-
Call Center Representative-Florence SC
2 weeks ago
Associates Asset Recovery Florence, United StatesJob Description · Job DescriptionAt Associates Asset Recovery, we rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We're looking for a highly skilled call center representative to join our team, managing a large volume of i ...
-
Dentist – DDS
3 weeks ago
Aspen Dental Florence, United States Full timeThis opening is a lead dentist role, Managing Clinical Director. · Up to $20000 Sign On Bonus and $7500 Relocation. · At Aspen Dental, we put You first, offering the financial security and job stability that comes with working with a world-class Dental Service Organization (DSO). ...
-
Manager of Long-Distance Traffic Scheduling
3 weeks ago
Phoenix Innovations Florence, United StatesWe are HOLTZMANN Logistics GmbH. HOLTZMANN Logistics GmbH is a dynamic company with a state-of-the-art fleet and is part of the region's largest and now fifth-generation heating and plumbing wholesale company, Holtzmann & Son in Ronnenberg - 240 employees at 5 locations represent ...
-
Physician-Hospitalist
2 weeks ago
North Alabama Medical Center Florence, United States Full timeWe are seeking an Internal Medicine Hospitalist to join our medical staff in Florence, AL. The incoming provider would see patients in the hospital setting and have a block schedule. · North Alabama Medical Center (NAMC) is a 263-bed health care organization that opened a replac ...
-
MRI Technologist, FT
3 weeks ago
Medical University of South Carolina Florence, United States Full timeJob Description · The MRI Technologist, under the direction of the Radiologist and Radiology Director, performs all MRI procedures in accordance with ACR, ARRT, state regulations, and departmental policies. The MRI tech is responsible for ensuring patient safety and comfort duri ...
-
Rad Tech, PRN
2 weeks ago
Medical University of South Carolina Florence, United States Part timeJob Description · The Radiologic Technologist, under the direction of the Radiologist and Radiology Director, performs all Radiology procedures in accordance with ACR, ARRT, state regulations, and departmental policies. Possesses highly technical skills to operate sophisticated ...
-
Sleep Technologist, PRN
3 weeks ago
Medical University of South Carolina Florence, United States Part timeJob Description · Performs Nocturnal Polysomnograms, Multiple Sleep Latency studies and CPAP titrations through the use of specialized equipment. Assumes responsibility and accountability for patients in the department and provides care to these patients through assessment, obse ...
-
Echo Tech, FT
4 days ago
Medical University of South Carolina Florence, United States Full timeJob Description · Performs diagnostic echo/vascular ultrasound procedures as outlined in policies and procedures of the Cardiovascular Laboratory, including but not limited to Duplex imaging and/or echocardiography. May be cross-trained into other areas in the department. Respon ...
-
Medical University of South Carolina Florence, United States Full timeJob Description · Clinical Laboratory Scientist CLS/Medical Technologist MT or Medical Laboratory Technician MLT performs a wide variety of duties in the laboratory. · 1) Perform Moderate and High Complexity Testing on blood and all types of body fluid specimens. · 2) Ability t ...
-
Popeyes Cashier II
2 weeks ago
TravelCenters of America. Florence, United StatesThere's never been a better time to join TravelCenters of America For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. · Driven by a passio ...
-
Local CDL A Driver
1 week ago
BlueLinx Co. Florence, United States Full time· Call for more information · Job Description: · BlueLinx is looking for a Local CDL A Driver to assist in our distribution center and deliver to our customers. Our Drivers are a part of the team that represents us in front of the customer - if you are successful, we are all suc ...
-
Cashier
3 weeks ago
Great Lakes Ace hardware Florence, United States Part timeThis position is located at: · 8515 US Hwy 42, Florence, Kentucky 41042POSITION SUMMARY · Customer acknowledgement is always the number one responsibility of the Cashier. The Cashier is the Great Lakes Ace (GLA) team member who often has the most customer contact; in this role yo ...
-
Sales Associate
3 weeks ago
Great Lakes Ace hardware Florence, United States Part timeThis position is located at: · 8515 US Hwy 42, Florence, Kentucky 41042SUMMARY · The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, own assigned departments and support the store · manage ...
-
Retail Associate
2 weeks ago
Ross Stores Florence, United States Part timeRetail Associate PL0124) Description GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associat ...
-
Retail Parts Pro
2 weeks ago
Advance Auto Parts Florence, United StatesLocation: · Location: · Retail Parts Pro in Florence, SC at Advance Auto Parts **Location:** · 3217 West Palmetto Street **Career Description** · **Retail Parts Pro** At **Advance Auto Parts**, a **Retail Parts Pro (RPP)** is part of the management team and responsible for gr ...
-
Store Manager
21 hours ago
Ross Dress for Less Florence, United States Full timeOur values start with our people, join a team that values you · We are the nation's largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on ...
-
Registered Dietitian
3 weeks ago
FRESENIUS MEDICAL CENTER Florence, United StatesDescription · Provide your personal attention and kindness, professional insight, and a generosity of spirit. Offer expertise and encouragement. Enhance each patient's future-as well as your own. · Connect with your goals and change lives · with Fresenius Medical Care North Ameri ...
Call Center Representative-Florence SC - Associates Asset Recovery
Description
At Associates Asset Recovery, we rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We're looking for a highly skilled call center representative to join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them when issues arise during a call. This person will handle a variety of important supportive tasks, providing fees, instructions, and assistance for releasing. As the voice of our company, the call center representative must possess excellent communication and interpersonal skills, as well as be enthusiastic about helping consumers and driving their satisfaction.
Objectives of this role
Required skills and qualifications
Powered by JazzHR
