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Greer

    Hotel Front Desk Clerk - Greer, United States - stayAPT Suites Greer

    stayAPT Suites Greer
    stayAPT Suites Greer Greer, United States

    1 week ago

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    Description


    Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay.

    Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application todayMust be available weekends.

    Must be a team player must be looking to be apart of a family oriented team.


    Responsibilities


    • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
    • Field customer complaints when necessary

    Bookkeeping:
    keep accurate records of all hotel guest account information


    • Connect with the housekeeping department to ensure guest accommodations are ready
    • Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests

    Qualifications


    • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
    • Exhibits working knowledge of Microsoft Office and reservation management systems
    • Well-versed in taking telephone calls and handling stressful situations
    • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
    • High school diploma, GED, or equivalent
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