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UPS Service Director - Doral, United States - Pkaza LLC
Description
Job DescriptionJob Description This job opportunity is with a market leader of Critical Power Services with a nationwide reach.
This opportunity provides a career-growth minded role with exciting projects with leading-edge technology and innovation as well as competitive salaries and benefits.
This company provides data center solutions custom-fit to the requirements of their client's mission-critical facilities offering Third Party Installs, Corrective and Preventive Maintenance of Mission Critical Equipment, Uninterruptible Power Supply (UPS), DC Rectifiers, Generator Maintenance & Repair Services, Turnkey Electrical Solutions, DC Plant Services and Battery Services.
They provide reliability and uptime of mission-critical facilities for many of the world's largest organizations and government facilities including Enterprise Data Centers, Colocation Providers and Hyperscale Companies.
UPS Service Director - RemoteThe UPS Service Director is responsible for managing all aspects of the critical power services for their assigned region(s). This position will team with multiple cross-functional departments to achieve the optimal functioning level for the company.
The Director ensures complete operability at all times and will supervise the maintenance on UPS and other power systems equipment including battery tests and replacements and load bank testing.
They will maintain the general shop organization and some intermittent travel is required to event sites for UPS equipment setup, operation, and disassembly.
Responsibilities:
Manage / Direct the team of individuals responsible for the timely service for all customers to ensure full operability 24/7, ultimately increasing customer base
Schedule procurement for all regions; keep timeline for project while remaining within budget, maintaining credit limit with vendors and tracking inventory
Troubleshoot and diagnose UPS equipment malfunctions and failures
Administer inventory control system and prepare equipment orders going out and track returning orders
Prepare service reports and other custom checklists during repair, maintenance, recondition and troubleshooting of power systems equipment
Training of company technicians and client personnel in UPS operation and maintenance
Support the sales team by serving as the technical subject matter expert on critical power equipment and solution
Create and modify installation and maintenance operational procedures for equipment
Participate in meetings with clients and site visits to assist in quoting potential jobs and ensuring service is being performed at an optimal level
Attend and actively participate in Company Shop Days to drive safety awareness
Perform project site audits to ensure employees are performing tasks safely and are adhering to the NFPA70E & IEEE regarding battery handling & services
Qualifications:
Minimum of 5 years of UPS Power Systems, Battery technologies and Electronic Experience
2 years of previous experience managing a UPS field service team a plus
Requires excellent verbal, written communication skills & customer relation skills
Requires knowledge of equipment manufacturer's specifications
Ability to work independently and resourceful with good initiatives
Must be able to perform repeated bending & lifting of up to 50lbs during certain procedures
Must be able to provide necessary pro-active recommendations to clients
UPS OEM factory training or experience working in the field with: Emerson / Liebert / Vertiv ; APC / MGE / Schneider , or Eaton / Powerware / PDI , a huge plus
Distinction between I and II would consider, among other things: length of service, size of territory, technical experience, subject to COO discretion
Previous experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus (Navy nukes- EMN, ETN, MMNs, SeaBees, Army - Power Generation, Air Force – Power Production, Generator Techs, Maritime, Coast Guard, etc.)
Travel typically is regional, but can be nationally if any emergencies arise
Submittal Instructions:
Please apply directly by clicking the link below, alternatively you can forward your resume directly to:
After applying, if you have further questions, you may call and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at,
If this job is not for you, feel free to forward this along.
WE PAY FOR REFERRALS
Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan
EOE/AA Employer M/F/D/V
Pkaza LLC is a third-party employment firm. All fees assessed by Pkaza LLC will be paid by our employer that we represent and not by the candidate
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